IT Infrastructure & Security Specialist

We are seeking anIT Infrastructure & Security Specialistto join our IT Operations team. This role combinescloud infrastructure management cybersecurity operations networking and L1/L2 technical support.

The ideal candidate has strong experience managingMicrosoft 365 Azure AWS infrastructure networking and enterprise systems while also supporting internal users and maintaining secure reliable IT operations in a fast-growing organization. The role also plays an important part in maintaining Frontierssecurity posture including security tooling monitoring and internal security awareness initiatives.

Key Responsibilities

Infrastructure & Cloud Operations

• Administer and maintainMicrosoft 365 servicesincluding Entra ID (Azure AD) Exchange Online SharePoint endpoint management and security configurations.

• Support and maintainAzure and AWS cloud infrastructure including virtual networks access controls system monitoring and connectivity.

• ManageVPN connectivity networking infrastructure firewalls and virtual networksto ensure secure and reliable connectivity across systems and users.

• Maintain and supportSFTP servers and secure file transfer processesused for business integrations.

• Assist with maintenance monitoring and troubleshooting ofSQL databasessupporting internal applications and integrations.

• Administer and supportVoIP and cloud telephony platforms (such as RingCentral) including user provisioning call routing integrations and troubleshooting.

Cybersecurity

• Administer and monitorMicrosoft Defender and other enterprise security platformsused for endpoint identity and email protection.

• Investigate security alerts assist with incident response and support vulnerability remediation and access management practices including MFA enforcement.

• Help maintain Frontiers overallsecurity posturethrough monitoring policy enforcement and collaboration with leadership on security initiatives.

• Lead internal security awareness initiatives including employee security training programs and simulated phishing campaigns.

• Coordinate with external security vendors to conduct periodic penetration testing and vulnerability assessments including managing testing scope scheduling remediation tracking and follow-up verification.

IT Support & Business Systems

• ProvideL1L2 technical supportfor employees across the organization troubleshooting issues related to Microsoft 365 ERP networking and SaaS platforms.

• Manageuser provisioning permissions device setup and access controlsacross enterprise systems.

• Collaborate with internal teams to resolve system issues improve reliability and document processes and solutions.

Required Qualifications

• 57 years of experiencein IT infrastructure systems administration or similar roles.

• Hands-on experience administeringMicrosoft 365 environments including identity and security management.

• Experience managingAzure and AWS cloud infrastructure.

• Strong knowledge ofnetworking VPNs firewalls and virtual networks.

• Experience supportingIT Helpdesk / L1-L2 supportin a business environment.

• Experience maintainingSFTP servers and secure file transfer processes.

• Experience with SQL database maintenance backups and troubleshooting.

• Experience supportingERP systems (preferably Acumatica)and otherSaaS business applications.

• Experience administeringMicrosoft Defender or comparable enterprise security platforms.

Nice to Have

• Experience with PowerShell or scripting for automation

• Experience working in e-commerce environments

• Experience supporting or maintaining infrastructure for chatbots AI tools or conversational platforms

• Experience supporting or maintaining data warehouse infrastructure and data pipelines

Why join us (Brace yourself)

• We offer competitive compensation

• Extended Health and Dental Benefits Plan (100% Employer-paid Premiums on eligible benefits)

• Continuous Learning Assistance Program reimbursing up to $1500 per calendar year

• Group RRSP (Non-match)

• 15 Vacation Days to start and scale to 20 Vacation Days.

• Paid Religious Holidays and Volunteer Days

• Flexibility to help you balance work and life

• Corporate GoodLife Fitness Membership Discount

• Supportive leadership team and Culture Committee that works to maintain a positive culture

What are we at the frontier of

Providing quality and top brand dental supplies to dental practices all across North America. Our customers trust our deep knowledge of the dental trade and our ability to provide the right products at competitive prices all through simple and efficient channels. We currently sell and distribute more than 30000 unique products to 3000 dental offices in Canada and the U.S. Were on the cusp of something big.

With roots in the dental wholesale and distribution industry Frontier Dental Supply Inc. was formed in 2016. We are headquartered in the Greater Toronto Area (GTA).

We are proud to have been certified and awarded the following:

Great Place to Work for four consecutive years.

The Best Workplaces in 2021.

Finalist for Fastest Growing Company 2021 and Startup Business of the Year 2021 by CanadianSME.

Excellence in Customer Service 2023.

Learn more about what its like to work at Frontier Dental Supply Inc. from our very own employees on our Glassdoor page.

Were rooting for you! We thank all candidates for taking the time to apply. However only those candidates selected to move forward in our recruitment process will be contacted.

Here at Frontier Dental we are a diverse team that nurtures an inclusive environment. We attribute our growth significantly to our ability to learn from one anothers perspectives. Frontier Dental values the unique skills and experiences of each of our candidates; recognizing that each prospective team member contributes to our efforts in building a diverse and inclusive place to work. We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process please notify us and we will work with you to meet your accessibility needs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

Frontier Dental uses an automated Applicant Screening Tool to assist in reviewing applications. This tool evaluates candidates based on job-related criteria including skills experience and qualifications listed in your application materials.

You may request an alternative non-automated assessment or an explanation of how the evaluation was conducted by contacting . All notices and candidate requests will be documented for compliance purposes

Required Experience:

IC