Bike Mechanic

The Bike Mechanic ensures every guest enjoys a safe smooth and high-performing ride by expertly building tuning and maintaining both customer and rental fleet bikes. This role supports an exceptional guest experience by delivering quick precise service and helping guests feel confident in their equipment. By maintaining high standards of quality and care the Bike Mechanic plays a key part in each guests summer adventure. This position reports to the Bike Manager. 

• Applications for this position will be considered on a rolling basis.

Essential Job Functions 

• Assists customers in an enthusiastic and courteous manner; provides wow customer service 
• Responsible for properly taking in all service work including correctly filling out service work orders scheduling an appropriate number of repairs and completing those repairs in a timely manner 
• Advises and assists customers with their product selection without bias 
• Communicates with bike shop manager repair and warranty part needs 
• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced 
• Assists with bike sales and any other bike floor duties as needed 
• Responsible for maintaining rental bike fleet 
• Maintains a clean and safe workplace 
• Performs other duties as assigned

Qualifications :

Education & Experience Requirements 

• Must be 18 years or older 
• High School diploma or equivalent preferred 
• Minimum of 3 years previous bike mechanic experience and bike knowledge is required 

Knowledge Skills & Abilities  

• Ability tocommunicateandfollow oral or written directions in Englishisrequired 
• Ability to be autonomous prioritize workday multitask and be detail-oriented 
• Ability to learn in a fast-paced environment 
• Ability to work both independently and lead or participate in a team environment 
• Ability to understand and follow written and verbal instructions and take direction well 
• Ability to provide clear written instructions 
• Good time management skills 
• Proficient familiarity with modern drivetrain systems including Etap and DI2 
• Proficient knowledge of major hydraulic braking systems 
• Knowledge of suspension diagnosis and service 
• Any combination of education training or experience that provides the required knowledge skills and abilities 
• Must possess excellent guest service skills 

Additional Information :

Work Environment & Physical Demands

• Ability toreach crouch kneelstand walk or be on your feet for extended periods of time 
• Regularly work indoors with no adverse conditions however some exposure to outdoor elements and or walking on slippery/uneven surfaces may be required 
• Must be able tofrequentlylift push or pullup to50 lbs. individually or with assistance 

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.   

• Paid Time Off Programs 
• Paid Leave Programs 
• Employee Ski Pass and Dependent Ski Passes 
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.

E-Verify & Right to Work Poster

Remote Work :

No

Employment Type :

Full-time