Surveillance Supervisor

POSITION SUMMARY

Responsible for the protection of the casino bankroll and assets of Belterra Park through CCTV taped surveillance. Supervision of the Surveillance Department in a cost-effective and professional manner. Compliance with gaming laws regulations and internal controls in all areas of casino operations and support services.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Adhere to interpret support and explain established company policies and procedures as well as applicable local state federal and other regulatory procedures.
• Develop implement and enforce surveillance department policies and procedures.
• Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by any Belterra Park entity or by a guest of Belterra Park.
• Address Team Member questions and concerns; conduct internal investigations as needed.
• Oversee and evaluate all investigations pertaining to the surveillance department.
• Hire train coach assess and review the job performance of subordinates including both non-exempt and exempt team members.
• Develop programs and provide training to all surveillance personnel to include proper surveillance and gaming procedures and techniques for detecting cheating theft or fraud against the Company.
• Continue professional development of self and subordinates as well as assist all team members with career planning and counseling as needed.
• Completes necessary reports in a timely manner to meet deadlines.
• Complete and/or review all reports on surveillance related issues.
• Ensure the notification of surveillance related incidents to the Director of Surveillance and OLC by the deadlines set forth in the state regulations.
• Continuously remain alert for any for any criminal activity such as theft or cheating.
• Must be able to work flexible hours including evenings weekends and holidays.
• Ensure that all surveillance equipment is in proper working order at all times.
• Ensure that the Company maintains compliance with all gaming regulations through taped surveillance within the area of responsibility.
• Clear understanding of other departments operations in order to effectively direct observation of these areas.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Effective mathematics and communication skills.
• Must be able to obtain and maintain all licenses / certifications per Federal State and Gaming regulations.
• Must be twenty-one (21) years of age or older.
• Must have 20/20 corrected vision.

These skills are typically acquired through a high school education or equivalent of two years of experience in surveillance or a technical position; preferably as a lead or supervisor.

ADDITIONAL REQUIREMENTS: (Licenses Certifications Testing etc.):

Ability to maintain all Regulatory licenses within assigned state of employment

Must successfully pass background check

Must successfully pass an alcohol and drug screening

PREFERRED KNOWLEDGE SKILL AND ABILITY:

• Strong problem solving mediation coaching and consulting skills.
• Excellent verbal and written communications skills.
• Excellent interpersonal skills
• Strong knowledge of applicable federal state and local regulations.
• Knowledge of proper surveillance techniques for detecting cheating theft and fraud.
• A broad knowledge of casino rules procedures and administration.
• Must have excellent business communication skills and strong time management skills.
• Must be able to do the work of those supervised.
• Fully Competent in Microsoft Office.

The ability to maintain visual focus on various monitors for extended periods.

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time