(Cedar Rapids) ON-SITE Korean Spoken Language Interpreter Independent Contractor

JOB TITLE: Korean Spoken Language Interpreter - Independent Contractor

FLSA STATUS: Independent Contractor

JOB SUMMARY:Qualified Foreign Language Interpreters are responsible for facilitating on-site online and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo Zoom etc.) and equipment (as needed) to provide accessible clear and articulate interpretations. Interpreters must possess and maintain competence proficiency and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session interpreters must adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitate many kinds of face-to-face conversations for customers settings may include emergency rooms medical legal social services and educational.
• Effectively interpret between people who speak different languages accurately repeating critical information from one person to another.
• Perform translations that are grammatically and syntactically accurate.
• Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the an issue arises it is the interpreters responsibility to inform the scheduling staff as soon as possible.
• Interpreters are expected to work collaboratively with other internal or external interpreters.
• As a representative of Hands Up Communications interpreters should exhibit professional behavior including attire timeliness attitude manner and overall behavior.
• Interpreters are expected to adhere to ethical standards procedures and protocols specific to interpreting context (i.e. hospitals courts schools etc.).
• Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communications confidentiality/HIPAA agreements.

• Effectively represent the Hands Up Communications brand when interacting with customers in the field.

• If possible work/mentor with interns mentoring and providing feedback when appropriate.
• Utilize the necessary technology for accurate reporting for billing scheduling and service evaluation.

QUALIFICATIONS/PREFERRED QUALIFICATIONS:

• 
  Bachelor of Arts degree (preferred); Associates of Arts degree accepted or 3 years of experience in lieu of formal degree.
• 
  Knowledge of the community culture and values of the people and language to be interpreted.

• Facilitate communication between English and the language(s) listed in the proficiency self-assessment.

• 
  Possess or have the ability to obtain local regional or national credentials. Maintain as applicable compliance with any national state or local licensure and/or certification requirements.
• Demonstrate the ability to work independently while meeting performance and customer service expectations.
• Credentialed in medical interpreting completed or in progress with Hands Up Communications.
• Ability to apply code of ethics and standards of practice.
• Ability to interpret for extended periods of time.
• Possess the ability to work in various settings both indoor and outdoor with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY:None.

WORK ENVIRONMENT:Typically the work will happen in normal office working conditions in a climate-controlled environment with minimal safety/health hazard potential. When assigned to on-site appointments interpreters may work in a variety of environments and locations medical office school court outside etc.

PHYSICAL DEMANDS:Sedentary sitting walking and frequent near vision use for reading and computer usage. Interpreters may be required to sit for long periods of time. Interpreters may encounter a variety of physical demands while working in the field sitting standing walking steps etc.

EEO STATEMENT:Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race color belief religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

Required Experience:

Manager