Associate Director of Student Financial Aid – Enrollment Management

Core responsibilities include:

Program Oversight and Compliance:

• Manages daily operations of the Federal Pell Grant and Federal Loan Programs including originations disbursements reconciliation and resolution of processing errors.
• Oversees administration of Pennsylvania and out-of-state grant programs ensuring timely awarding portal updates and audit readiness.
• Provides leadership in the administration of exit counseling private and institutional loans enrollment reporting and disbursement operations.
• Ensures compliance with federal state and institutional regulations and policies across all assigned program areas.

Leadership and Collaboration:

• Supervises staff involved in financial aid processing and program administration offering guidance and support to maintain high standards of service and compliance.
• Collaborates with internal departments such as Registrar Bursar and Admissions as well as external agencies and partners to ensure seamless coordination of financial aid activities.
• Serves as a resource for policy interpretation and operational decision-making.

Audit and Reporting:

• Prepares for internal and external audits by maintaining accurate records and ensuring audit readiness across all assigned programs.
• Coordinates responses to audit inquiries and facilitates the timely submission of supporting documentation.
• Provides regular updates to senior leadership regarding program performance compliance status and operational challenges.

Other Duties as Assigned:

• Manage or lead special projects as requested by the Director of Student Financial Aid.

Adaptability excellence and passion are vital qualities at Carnegie Mellon. We are searching for a team member who can effectively interact with a varied population of internal and external partners with a high level of integrity. We seek someone who shares our values and will support the universitys mission through their work.

Qualifications:

• Bachelors Degree required.
• 5 to 7 years of direct and progressively responsible experience in accounting or enrollment ideally within a financial aid environment.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
  

Preferred Qualifications:

• Masters Degree in business higher education administration education training or similar field.
• More than 7 years of directly related financial aid experience preferably at a high select private research university.
  

Requirements:

• Successful completion of a pre-employment background check
  

Additional Information:

• Sponsorship: Applicantsfor this positionmustbecurrentlylegallyauthorized to workfor CMUin the United States. CMU will notsponsor or take over the sponsorship of an employment visa for this university is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.
• This position will require the ability to travel to other campus locations.
• Weekend and evening hours may be required.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical prescription dental and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits take well-deserved breaks with ample paid time off and observed holidays and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass access to our Family Concierge Team to help navigate childcare needs fitness center access and much more!

For a comprehensive overview of the benefits available explore our Benefits page.

At Carnegie Mellon we value the whole package when extending offers of employment. Beyond credentials we evaluate the role and responsibilities your valuable work experience and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; its about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization! Apply today!

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