UX Researcher, UX Research, WWGS

We are looking for a skilled and curious UX Researcher to join our Worldwide Grocery Stores (WWGS) UX Research this role you will partner closely with product design and business teams to generate actionable insights that shape customer-facing and internal service experiences at scale.

As a UX Researcher you will independently plan and execute mixed-methods research including usability studies generative discovery surveys and contextual inquiry to inform product strategy and design decisions. You will translate complex findings into clear compelling narratives that help stakeholders understand customer needs and prioritize with confidence.

Key job responsibilities
- Design and conduct end-to-end research studies using qualitative and quantitative methods
- Synthesize findings into clear insights and recommendations that drive product and design decisions
- Partner with UX designers product managers and business stakeholders to identify research opportunities and integrate insights into the product development lifecycle
- Communicate research findings to cross-functional teams and leadership through presentations reports and artifacts
- Contribute to team research standards processes and knowledge-sharing practices
- Support Guided Self-Service research initiatives enabling product teams to conduct lightweight research with appropriate guidance
- Comfortable with using AI to increase velocity and reduce workload

- 3 years of proven success leading User Research projects with demonstrated impact experience
- Bachelors degree in HCDE Human Factors Cognitive Psychology or a related field
- Experience in leading User Research projects with demonstrated impact
- Experience (end to end) with all aspects of research (study design recruiting moderation analysis reporting)
- Experience with lab-based user testing remote testing iterative prototype testing survey design and usage of multiple methods within a study
- Have a portfolio demonstrating past work experience and deliverables (e.g. study plans reports personas)

- Masters degree in Human Factors HCDE or Cognitive Psychology
- Knowledge of quantitative data analysis and statistics
- Experience conducting and applying research in a global context
- Experience working in a highly Agile/Scrum environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN BC Vancouver - 83900.00 - 140100.00 CAD annually