This is a remote position.
We are seeking a Medical Scheduling Virtual Assistant to support a medical practice with surgery scheduling and patient coordination. This role is responsible for ensuring smooth scheduling operations minimizing disruptions from cancellations or reschedules and providing timely support to both patients and internal staff.
The ideal candidate is highly organized detail-oriented and experienced in healthcare scheduling workflows. This role requires strong communication skills accuracy in handling scheduling information and the ability to work independently in a fast-paced remote environment aligned with US time zones.
Schedule and coordinate outpatient surgical procedures
Manage cancellations and rescheduling requests efficiently
Communicate with patients regarding appointment details and updates
Ensure all scheduling information is accurate and up to date
Coordinate with staff to maintain smooth daily operations
Send reminders and notifications for patients requiring medications
Follow up with patients regarding upcoming procedures or requirements
Assist in encouraging patients to leave Google reviews
Maintain organized records of patient interactions and scheduling updates
Assist with general administrative tasks related to scheduling workflows
Support staff with coordination needs as they arise
Requirements
Experience in medical scheduling healthcare virtual assistance or a similar role
Hands-on experience with Athenahealth is highly preferred
Experience working with outpatient surgery centers or clinics is preferred
Familiarity with EMR/EHR systems
Knowledge of HIPAA compliance and patient confidentiality
Strong English communication skills both verbal and written
Strong organizational skills and attention to detail
Ability to handle sensitive patient information with professionalism
Ability to work independently in a remote setup
Availability to work US time zone hours specifically PST
Required Skills:
Proven experience in medical billing insurance billing or revenue cycle management Strong knowledge of CPT ICD-10 and HCPCS coding systems Experience working with U.S. healthcare insurance providers including Medicare Medicaid and private insurers Familiarity with EHR EMR and medical billing software Strong understanding of claims processing denial management and accounts receivable follow-ups High attention to detail and accuracy in handling financial data Strong communication and problem-solving skills Ability to work independently and manage multiple billing tasks efficiently Experience in a healthcare clinic or medical practice setting is preferred Certification such as CPC or equivalent is preferred Experience with Kareo AdvancedMD Athenahealth or similar platforms is preferred Knowledge of U.S. healthcare compliance and reimbursement processes is preferred
This is a remote position.We are seeking a Medical Scheduling Virtual Assistant to support a medical practice with surgery scheduling and patient coordination. This role is responsible for ensuring smooth scheduling operations minimizing disruptions from cancellations or reschedules and providing...
This is a remote position.
We are seeking a Medical Scheduling Virtual Assistant to support a medical practice with surgery scheduling and patient coordination. This role is responsible for ensuring smooth scheduling operations minimizing disruptions from cancellations or reschedules and providing timely support to both patients and internal staff.
The ideal candidate is highly organized detail-oriented and experienced in healthcare scheduling workflows. This role requires strong communication skills accuracy in handling scheduling information and the ability to work independently in a fast-paced remote environment aligned with US time zones.
Schedule and coordinate outpatient surgical procedures
Manage cancellations and rescheduling requests efficiently
Communicate with patients regarding appointment details and updates
Ensure all scheduling information is accurate and up to date
Coordinate with staff to maintain smooth daily operations
Send reminders and notifications for patients requiring medications
Follow up with patients regarding upcoming procedures or requirements
Assist in encouraging patients to leave Google reviews
Maintain organized records of patient interactions and scheduling updates
Assist with general administrative tasks related to scheduling workflows
Support staff with coordination needs as they arise
Requirements
Experience in medical scheduling healthcare virtual assistance or a similar role
Hands-on experience with Athenahealth is highly preferred
Experience working with outpatient surgery centers or clinics is preferred
Familiarity with EMR/EHR systems
Knowledge of HIPAA compliance and patient confidentiality
Strong English communication skills both verbal and written
Strong organizational skills and attention to detail
Ability to handle sensitive patient information with professionalism
Ability to work independently in a remote setup
Availability to work US time zone hours specifically PST
Required Skills:
Proven experience in medical billing insurance billing or revenue cycle management Strong knowledge of CPT ICD-10 and HCPCS coding systems Experience working with U.S. healthcare insurance providers including Medicare Medicaid and private insurers Familiarity with EHR EMR and medical billing software Strong understanding of claims processing denial management and accounts receivable follow-ups High attention to detail and accuracy in handling financial data Strong communication and problem-solving skills Ability to work independently and manage multiple billing tasks efficiently Experience in a healthcare clinic or medical practice setting is preferred Certification such as CPC or equivalent is preferred Experience with Kareo AdvancedMD Athenahealth or similar platforms is preferred Knowledge of U.S. healthcare compliance and reimbursement processes is preferred
Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 days ago
Vacancies:
1 Vacancy
