Description
About the Role: Martindale-Avvo Leads Division is seeking a salesoriented consultative Account Manager to retain and grow a book of 200 legal clients. You will act as a trusted advisor onboard new clients for longterm success run datadriven performance reviews and drive revenue through strategic upsells while proactively minimizing churn.
Key responsibilities:
- Own a portfolio of 200 lawfirm and legalservice clients building strong longterm relationships.
- Onboard new clients: set up accounts establish goals and ensure successful adoption of products/services.
- Conduct regular datadriven performance reviews to measure ROI identify opportunities and recommend optimizations.
- Drive revenue growth through consultative upselling and crossselling of relevant MartindaleAvvo solutions.
- Proactively monitor client health signals and intervene to prevent churn.
- Collaborate with Sales Product and Marketing to escalate issues share feedback and improve the client experience.
- Maintain accurate records in CRM and prepare clear reporting for leadership.
What success looks like:
- Excellent communication and presentation skills; able to translate data into clear actionable insights.
- Measurable upsell/crosssell revenue and growth in client lifetime value.
- Strong client satisfaction and adoption metrics (NPS product usage goal attainment).
- Consistent timely delivery of performance reviews and action plans.
Qualifications:
- 3 years in account management client success or consultative salesexperience with legal industry clients strongly preferred.
- Demonstrated ability to manage and grow a portfolio of accounts.
- Comfortable with numbers and using data to drive recommendations.
- Strong problemsolving skills and a proactive clientfirst mentality.
- Organized selfdirected and able to prioritize across a large book of business.
Nice to have:
- Familiarity with MartindaleAvvo products or similar legal marketing platforms
- Experience with Salesforce (or similar CRM) and email tools such as Outreach
At Internet Brands we carefully consider a wide range of factors when determining compensation including your background and experience. These considerations can cause your compensation to vary. We expect the rate for this role to be at $21.64/hourly plus commission and will depend on your skills qualifications and experience. We encourage all interested candidates to apply.
In addition to our awesome culture we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical dental and vision coverage flexible spending accounts (FSA) for medical and dependent care short-term and long-term disability insurance and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match paid time off (PTO) paid holidays commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching addition employees can take advantage of voluntary benefits such as home auto and pet insurance and discounted legal and financial services. For more details feel free to inquire during the interview process.
Internet Brands headquartered in El Segundo Calif is a fully integrated online media and software services company focused on four high-value vertical categories: Health Automotive Legal and Home/Travel. The companys properties and platforms include the WebMD Medscape and Henry Schein ONE networks which are the global leaders in their markets; Nolo Avvo and Martindale which form the largest consumer information provider in the legal market; and CarsDirect Fodors Travel and many others which are leaders in their key vertical markets. Internet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors while a full range of web presence offerings has established deep long-term relationships with SMB and enterprise clients. The companys powerful proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands is an equal opportunity employer and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
Required Experience:
Manager
DescriptionAbout the Role: Martindale-Avvo Leads Division is seeking a salesoriented consultative Account Manager to retain and grow a book of 200 legal clients. You will act as a trusted advisor onboard new clients for longterm success run datadriven performance reviews and drive revenue through st...
Description
About the Role: Martindale-Avvo Leads Division is seeking a salesoriented consultative Account Manager to retain and grow a book of 200 legal clients. You will act as a trusted advisor onboard new clients for longterm success run datadriven performance reviews and drive revenue through strategic upsells while proactively minimizing churn.
Key responsibilities:
- Own a portfolio of 200 lawfirm and legalservice clients building strong longterm relationships.
- Onboard new clients: set up accounts establish goals and ensure successful adoption of products/services.
- Conduct regular datadriven performance reviews to measure ROI identify opportunities and recommend optimizations.
- Drive revenue growth through consultative upselling and crossselling of relevant MartindaleAvvo solutions.
- Proactively monitor client health signals and intervene to prevent churn.
- Collaborate with Sales Product and Marketing to escalate issues share feedback and improve the client experience.
- Maintain accurate records in CRM and prepare clear reporting for leadership.
What success looks like:
- Excellent communication and presentation skills; able to translate data into clear actionable insights.
- Measurable upsell/crosssell revenue and growth in client lifetime value.
- Strong client satisfaction and adoption metrics (NPS product usage goal attainment).
- Consistent timely delivery of performance reviews and action plans.
Qualifications:
- 3 years in account management client success or consultative salesexperience with legal industry clients strongly preferred.
- Demonstrated ability to manage and grow a portfolio of accounts.
- Comfortable with numbers and using data to drive recommendations.
- Strong problemsolving skills and a proactive clientfirst mentality.
- Organized selfdirected and able to prioritize across a large book of business.
Nice to have:
- Familiarity with MartindaleAvvo products or similar legal marketing platforms
- Experience with Salesforce (or similar CRM) and email tools such as Outreach
At Internet Brands we carefully consider a wide range of factors when determining compensation including your background and experience. These considerations can cause your compensation to vary. We expect the rate for this role to be at $21.64/hourly plus commission and will depend on your skills qualifications and experience. We encourage all interested candidates to apply.
In addition to our awesome culture we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical dental and vision coverage flexible spending accounts (FSA) for medical and dependent care short-term and long-term disability insurance and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match paid time off (PTO) paid holidays commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching addition employees can take advantage of voluntary benefits such as home auto and pet insurance and discounted legal and financial services. For more details feel free to inquire during the interview process.
Internet Brands headquartered in El Segundo Calif is a fully integrated online media and software services company focused on four high-value vertical categories: Health Automotive Legal and Home/Travel. The companys properties and platforms include the WebMD Medscape and Henry Schein ONE networks which are the global leaders in their markets; Nolo Avvo and Martindale which form the largest consumer information provider in the legal market; and CarsDirect Fodors Travel and many others which are leaders in their key vertical markets. Internet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors while a full range of web presence offerings has established deep long-term relationships with SMB and enterprise clients. The companys powerful proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands is an equal opportunity employer and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
Required Experience:
Manager
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