Technical Service Account Manager
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Job Location:
Cedar Rapids, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
IFF is a global leader in flavors fragrances food ingredients and health & biosciences. We partner with customers around the world to deliver sustainable sciencebased innovations that elevate everyday products.
Health & Biosciences:Channeling our passion for nature and bioscience into sustainable life-enhancing technologiesthat powerinnovative solutions across healthcare food consumer and industrial markets.
This role is based in United State and is a remote position. You will be part of a collaborative technically rigorous and customerfocused team where deep expertise and strong partnerships drive meaningful impact. At IFF your potential is our inspiration.
Where Youll Make a Difference
- Provide specialized technical and scientific support for enzyme and yeast applications in customer environments
- Collaborate with sales teams during customer meetings trainings and onsite visits
- Serve as an internal technical expert on assigned product lines applications and limitations
- Conduct routine plant visits to perform process audits lab analysis and performance optimization
- Analyze process and laboratory data to identify improvement opportunities and make recommendations
- Develop tools or models to enhance data analysis and technical decisionmaking
- Deliver customer training on product selection application and optimization
- Provide postsale technical troubleshooting during product testing and implementation
- Support account planning and identify business development opportunities from a technical and commercial perspective
What Makes You the Right Fit
- Bachelors or Masters degree in a scientific or technical discipline (Biology Microbiology Chemistry Engineering or related)
- 34 years of experience in an industrial biotechnology environment (enzymes food fuel alcohol or similar)
- Strong analytical and problemsolving skills with the ability to interpret technical data
- Proficiency with Microsoft Office; experience with JMP or other statistical software preferred
- Customerfocused mindset with strong relationshipbuilding skills
- Selfmotivated and resultsoriented able to work independently
- Strong organizational skills and ability to prioritize in a dynamic environment
- Ability to collaborate effectively across Sales Marketing and R&D
- Willingness to travel 50% or more
How Would You Stand Out
- Handson experience supporting fermentation or enzymedriven industrial processes
- Prior success in a customerfacing technical or application support role
- Ability to translate complex technical insights into clear actionable customer recommendations
Why Choose Us
- Training opportunities
- Learning and development programs from day one
- Our benefit package includes medical dental vision 401k vacation holidays 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.
We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.
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Required Experience:
Manager
About Company
We’ve been on the path of discovery for nearly two hundred years and we’re still at the forefront of scientific progress.
