Senior Workforce Planning Specialist

WHO ARE WE LOOKING FOR

The Senior Workforce Planning Specialist is an experienced professional who brings strong expertise in retail store operations and labor modeling. This role joins the Store Operations team at EHQ and plays a critical part in shaping how labor is planned optimized and deployed across the store network.

The role requires someone who can think strategically while operating with precision. They bring strong analytical rigor influence with crossfunctional partners and the ability to translate complex workforce dynamics into clear actionable insights that support both business performance and the store athlete experience.

WHAT WILL YOU WORK ON

As a Senior Workforce Planning Specialist you will lead the ideation design and implementation of an advanced labor model within the Strategic Workforce Planning solution. You will set the foundation for a scalable reliable system that enables ondemand labor projections across the store fleet.

Once the model is established you will work closely with Labor Optimization Analysts to unlock productivity opportunities and generate staffing insights that support informed decisionmaking at every level.

You will collaborate with the Workforce Specialist and lead to ensure a robust and disciplined intake process for activities is embedded seamlessly into system configuration. Your work will result in a comprehensive stable and userfriendly solution that supports longterm operational excellence.

WHO WILL YOU WORK WITH

The Senior Workforce Planning Specialist is part of a collaborative crossfunctional network that includes Labor Optimization Analysts Workforce Management and Labor Analysts. The role partners closely with stakeholders across the Global Labor Team Field Operations Vendors Product teams Compliance and HR to ensure alignment adoption and impact.

WHAT DO YOU BRING TO THE TEAM

Bachelors Degree in Communications Project Management Business or a related field; Proven experience in Store Operations.

Deep understanding of the retail store ecosystem including store roles responsibilities and operational workflows.

Demonstrated ability to lead and influence crossfunctional partners and senior leaders through complex analysis discussion and decisionmaking.

Strong project and time management skills with a consistent track record of delivering results in fastpaced environments.

Exceptional written and verbal communication skills with the ability to clearly articulate insights and recommendations.

Advanced analytical capabilities including the development of KPIs and identification of trends that drive continuous improvement.

High proficiency in Microsoft Office applications particularly Excel and Visio.

Extensive experience with ActivityBased Labor and Workforce Management solutions is strongly preferred.

Role closes Friday April 17th 2026 (End of Day) for applications.

Role is available for relocation!