Senior Manager Automation Enablement

The Senior Manager of Automation Enablement is responsible for leading the strategy execution and scaling of automation initiatives across Mayo Collaborative Services (MCS) with a strong emphasis on laboratory and diagnostic operations. This role partners closely with MCS business and operational leaders to identify prioritize and deliver high-value automation solutions.

This position reports to the MCS Senior Director of Data & Analytics Forecasting and Automation Enablement and operates under the strategic oversight and guidance of the MCS Chief Digital Innovation Officer (CDIO).

This leader will drive strategic automation outcomes by guiding Solution Architects Automation Engineers and external automation vendors to execute against a portfolio of complex enterprise-level initiatives. The role requires deep operational understanding and strong technical fluency across automation technologies.

Key Responsibilities

Automation Strategy & Execution

• Define and execute the automation enablement strategy aligned to MCS operational priorities in partnership with senior leadership
• Build and manage a portfolio of high-impact automation initiatives ensuring alignment to enterprise goals and measurable ROI

Operational Partnership

• Serve as a strategic partner to operational leaders to identify transformation opportunities aligned with broader digital innovation priorities
• Leverage subject matter expertise in laboratory diagnostics and/or MCS operations to ensure solutions are practical compliant and impactful

Technical Leadership & Delivery Oversight

• Lead and direct Solution Architects and Automation Engineers in designing scalable secure and maintainable solutions aligned with enterprise architecture standards
• Oversee delivery of automation solutions across RPA workflow orchestration and intelligent automation (AI/ML-enabled) technologies
• Ensure alignment of technical solutions with enterprise architecture integration standards and data strategies in collaboration with Data & Analytics leadership

Vendor & Partner Management

• Manage relationships with automation vendors and strategic partners ensuring alignment with MCS digital and innovation priorities
• Hold vendors accountable for delivery quality timelines and business outcomes

Governance Risk and Compliance

• Establish and enforce governance frameworks standards and controls for automation development and deployment
• Drive audit readiness documentation and risk mitigation practices consistent with enterprise and MCS standards

Team Leadership & Capability Building

• Foster strong alignment and collaboration across automation data & analytics and operational teams
• Track and communicate value realization across the automation portfolio to senior leadership

Change Management & Adoption

• Drive adoption of automation solutions through effective communication training and stakeholder engagement
• Support organizational change efforts aligned with MCS digital transformation initiatives

This position is not eligible for sponsorship/we will not transfer or sponsor a visa for this position. Also Mayo Clinic DOES NOT participate in the F1-STEM OPT extension program.

• A bachelors degree and a minimum of six years of operational management experience
• OR a masters degree and a minimum of three years of operational management experience are required for this position.
• Acceptable degree disciplines include business organizational leadership logistics and supply chain management engineering information technology health care administration medical laboratory science or equivalent biology chemistry or related field.

Additional Qualifications:

• Operational management experience must include a demonstrated ability to work collaboratively with internal (physician scientist administrative supervisory and allied health staff) or external client stakeholders.
• Must have excellent organizational human relations decision-making and problem-solving capabilities as well as excellent presentation and communication skills.
• Must have ability and confidence to effectively function independently be a self-starter and a team player.
• Must have led direct reports in previous positions. Must be capable of effectively presenting to internal and external groups.
• Must be accountable adaptable flexible creative dependable responsible and able to perform well within multi-functional environments while adhering to Mayo Clinic and MCS policies and procedures.
• Leadership experience managing technical teams and/or enterprise initiatives
• Demonstrated experience leading automation programs (RPA workflow or intelligent automation) at scale

Preferred Qualifications:

• Direct experience in Mayo Collaborative Services (MCS) and/or Department of Laboratory Medicine and Pathology (DLMP) operations
• Strong understanding of laboratory workflows diagnostics operations or related healthcare processes
• Experience leading or building an Automation Center of Excellence (CoE)
• Familiarity with automation platforms (e.g. UiPath Automation Anywhere Power Automate ServiceNow etc.)
• Experience integrating automation with AI/ML capabilities (e.g. document processing NLP decisioning etc.)