Guest Services Team Member
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Job Location:
Queens, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.
Who We Are
It takes the most talented people to put on the worlds greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year for three weeks in the late summer the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined spectacular and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors 224 million television viewers worldwide close to 40 million online visits and more than 3 billion social media engagements in 2025 why not come and enjoy the thrill and excitement of working with our team
Why Work for the USTA
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Dont know tennis Dont worry you can still find yourself in the game!
The Role
- Previous guest or customer service related experience
- Punctual and presentable shift attendance neatly groomed in a clean well-maintained uniform
- Available to work for the full duration of the US Open tournament
- Must be able to work 12 hour shifts and be available days nights and weekends
- Willing to work outdoors in various weather conditions and able to stand for extended periods
- Personable and proactive team player with excellent communication skills
- Remain calm and focused in a fast-paced environment as well as during stressful situations
Who You Are
- Previous guest or customer service related experience
- Punctual and presentable shift attendance neatly groomed in a clean well-maintained uniform
- Available to work for the full duration of the US Open tournament
- Must be able to work 12 hour shifts and be available days nights and weekends
- Willing to work outdoors in various weather conditions and able to stand for extended periods
- Personable and proactive team player with excellent communication skills
- Remain calm and focused in a fast-paced environment as well as during stressful situations
What We Offer
Compensation: This is a non-exempt position with an hourly rate of $19.00.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue contributing to an unforgettable experience for players staff and fans.
Come One Come All
We strongly encourage you to apply if youre interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals regardless of age disability national origin race color religion sex sexual orientation gender gender identity or expression pregnancy veteran status marital status family status alienage or citizenship status creed genetic information or any other status protected by applicable federal state or local law.
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About Company
The official site of the U.S. Tennis Association. Find a tennis court near you, learn to play tennis, and get tennis news from the USTA.
