Assistant Information Technology Manager (Infrastructure and Network), School of Continuing Education

SCHOOL OF CONTINUING EDUCATION

The School of Continuing Education one of the seven Faculties/Schools of the University and a major provider of continuing and professional education in Hong Kong offers a wide range of full-time and part-time programmes at the post-secondary undergraduate and postgraduate levels for young learners and working adults. It also offers in-house training and short courses to meet the community needs and market demands. Operated on a self-financed basis the School and its College of International Education currently employ about 400 full-time staff and 500 part-time instructors. The School is inviting applications for the following position:

Assistant Information Technology Manager (Infrastructure and Network) (req no.:)

The appointee is expected to perform the following duties:

Key responsibilities:

• Deploy configure and maintain core Microsoft infrastructure including Windows Server Active Directory Domain Services (AD DS) Microsoft Entra ID (Azure AD) Exchange Server Exchange Online Group Policy Objects (GPO) System Center Configuration Manager (SCCM) and Microsoft Intune.
• Implement administer and optimize Microsoft 365 services including Exchange Online SharePoint Online Microsoft Teams OneDrive for Business and associated security and compliance features. Ensure service health policy alignment and user access management.
• Perform system performance tuning and resource optimization including routine upgrades patch management capacity planning and ensuring high availability across enterprise systems.
• Monitor Active Directory Exchange and other critical services using both standard and custom monitoring tools. Respond promptly to alerts service degradation and incidents; conduct root-cause analysis and implement corrective actions.
• Maintain uptodate expertise in IT security networking fundamentals DNS/DHCP authentication protocols and enterprise identity management. Apply best practices to safeguard systems and data.
• Manage maintain and troubleshoot enterprise-level Group Policy Objects (GPOs) ensuring consistent policy deployment secure baselines and minimal configuration drift across all managed devices.
• Support IT projects and vendor engagements including requirement gathering solution evaluation documentation coordination with external partners and ensuring timely delivery of project milestones and administrative deliverables especially for the project activity relating to Single-Sign-On (SSO).

Required skills and experience:

• 5 years of hands-on working experience in management implementation support Microsoft Active Directory Microsoft 365 Entra ID Active Directory DNS GPOs Exchange & SharePoint Online MS Teams Intune Cloud infrastructure (Azure or AWS).
• 1 year of working experience in implementation and support of security risk assessment and audit.
• Ability to lead delivery endtoend troubleshoot complex issues and collaborate across security network and application teams.
• Excellent communication documentation and vendor management skills.
• Language: fluent English; Cantonese preferred.

Education and certifications:

• Bachelors degree in Computer Science or related discipline (or equivalent experience).
• Certifications preferred: Microsoft public cloud (Azure/AWS) CCNA/CCNP firewall/network security VMware ITIL; CISSP is a plus.

Shortlisted candidates will be invited to attend a written assessment.

The initial appointment for the above post will be made on a fixed-term contract of one year. Re-appointment thereafter is subject to mutual agreement and availability of funding.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applicationsat theHKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the Universitys Personal Information Collection Statement can be foundat School reserves the right not to make an appointment for the post advertised and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.