Payments Administrator

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Join a Challenger

Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.

Our company continues to grow and today we serve more than 800000 customers acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$142 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.

The Work

The incumbent is responsible to accuratelyprocess financial transactions including incoming and outgoing paymentswhich affect the repayment schedule of the mortgageand loanportfolio.

The Core Responsibilities!

Processincomingpayments receivedviamultiplemethods

Run and reconcile transaction verification reports

Ensure dailyincoming paymentandreturnedpaymentfilesareprocessed on time and accurately

Processlineof credit(LOC)chequesby completingreview (body of the cheque limit signature)accordingtocompanyguidelines and banking regulations

Decisionto honour/dishonourLOC cheques

Post daily payment transactionselectronic (EFT)paymentsandmake detailed notes inall required systems

Attend to HELOC requests including reprocessingofpayments charging feesandinvestigating disputedLOCcheques

Investigate and communicate with FI (TD) ITand other parties if issues arise and follow up for timely resolution

Accurately prepare reconciliation sheet for daily deposit and accounting

Post fullpayoutsand principal paydowns accurately on the systemof record

Calculate per diem interest in conjunction with receipt of payout funds and accurately identify shortfalls andoverpaymentsrequiring action

Liaise with a variety of internal departments to address any unique adhoc issues that may arise

Escalatesystem issuesappropriately to management and business analyst partners

Gather data and accurately prepare assigned departmental reports asrequired

Lets Talk About You!

Complete a degree or diploma program in a related discipline with a minimum of 2-3 years experience in the mortgage industry

In depth knowledge of cheque clearing and collection process

Ability to confidently make decisions regarding cheque clearing items

In depth knowledge and understanding of companys paymenthierarchy rules and application

Strong math and analytical skills

Strong attention to detail

Ability to meet tight deadlines

Ability to balance multiple priorities simultaneously

Strong organization skills

Provides superior customer service to its internal and external customers

Team oriented

Ability to solve problems and propose solutions

Knowledge of various software including Word with intermediate excel skills being a must

Self-motivated with the ability to work with very little or no supervision

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We cant wait to get to know you!

Required Experience:

Unclear Seniority

Join a ChallengerBeing a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate abo...