Service Associate Guest Relation

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Pudong Shangri-La Shanghai

Pudong Shangri-La Shanghai is located on the famous Huangpu River in Shanghais vibrant Lujiazui financial district directly opposite the historical Bund. Guests can walk from the hotel to the Oriental Pearl TV Tower SICEC and IFC Mall. The hotel offers 8 restaurants and bars such as Gui Hua Lou a Chinese restaurant French restaurant Jade on 36 Restaurant which boasts panoramic view of the Bund and buffet restaurant Yi Café.

950 rooms and suites

Signature family rooms featuring licensed products and amenities from Paul Frank and Pancoat

Approximately 500 shopping dining and entertainment outlets around the hotel

上海浦东香格里拉位于黄浦江之滨地处陆家嘴金融中心宾客可从客房内观赏外滩绚丽灯光或俯瞰城市壮丽的天际线
酒店毗邻地铁2号线可直达机场和火车站宾客从酒店出发步行便可到达东方明珠电视塔上海环球金融中心和上海国际会议中心正大广场和国金中心商场均与酒店一街之隔
酒店共设8间屡获殊荣的餐厅及酒吧如淮扬菜中餐厅桂花楼创新法式景观餐厅翡翠36和怡咖啡自助餐厅

950间客房与套房

深受萌娃喜欢的大嘴猴及小黄鸭特色亲子房

周边商场共云集约500个购物美食及娱乐场所

As a Service Associate - Guest Relation we rely on you to

* Responsible to provide guest services and handle the set-up of daily reservations and check in and check out of guest in accordance with the objective performances and quality standard established by Shangri-La Hotels & Resorts and Pudong Shangri-La Shanghai.

* Ensure all guest request are being complied.

We are looking for someone who:

*Good presentation skills

*Guest relations to host International tourist good command of written and spoken English

*College degree or above

*Friendly and approachable personality

*Good communication skills

作为宾客服务员 - 客户关系主任我们希望您承担以下职责

* 根据香格里拉酒店集团和浦东香格里拉酒店的目标执行标准和质量标准负责给客人提供接机服务和处理日常预订入住和退房业务

* 确保所有客人的要求都被满足

候选人应具备以下能力

* 良好的表达能力

* 接待国际游客需良好的英语书写能力和语言能力

* 大专以上学历

* 友好的有亲和力的性格

* 良好的沟通能力

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Required Experience:

Pudong Shangri-La ShanghaiPudong Shangri-La Shanghai is located on the famous Huangpu River in Shanghais vibrant Lujiazui financial district directly opposite the historical Bund. Guests can walk from the hotel to the Oriental Pearl TV Tower SICEC and IFC Mall. The hotel offers 8 restaurants and bar...