Field Service Supervisor Kearl
Fort McMurray - Canada
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Location: Customer Site Kearl LakeSchedule: 14x14 shift rotation (customer flights and camp accommodations provided)
At Finning Canada we are driven by people who recognize opportunity deliver value for customers and contribute to meaningful business results. We seek individuals who bring insight initiative and a desire to make an impact within a trusted industry leader. If you are looking to grow your career while making a difference we would like to connect.
As a Field Service Supervisor you will provide strong visible leadership to a team of technicians in a remote site environment. You will oversee productivity coach and develop team members and support performance and capability growth. Through strong internal and external partnerships you will help improve processes drive consistency and ensure operational excellence and customer success.
Job Description:
Major Job Functions:
Model the way for a safe environmentally sound and healthy work behaviors in support of Finnings Safety Policies Programs and initiatives
Collaborate with the Product Support Service Manager and stakeholders at the Branch to ensure the successful execution of operations
Coordinate and schedule work orders and repairs provide warranty decisions and administer claims as appropriate
Leadeffective resolutionsfor customer and supplier issues to achieve high customer loyalty
Motivate and develop technicians to achievepersonal andteam performance objectives
Provide guidance to the teamson Finning policies
Review and monitorwarranty statements to ensure business objectives are achieved
Manage and execute training requirements performance evaluations and coaching sessions for all direct reports
Qualifications:
Heavy Equipment Technician certificate is preferred
Minimum of five years of leadership experience
Strong interpersonal and communication skills
Excellent planning and organizational abilities
Computer proficiency including Microsoft applications SIS and Caterpillar corporate web platforms
Valid drivers license with a clean drivers abstract
Note:
This position is based at the customer site Kearl Lake working a 14x14 shift rotation.
Customer flights and camp accommodation are provided
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more