Manager, Governance & Control

Join our Global Technology Governance & Control team!

Governance & Control (G&C) serves as the first line of defense within our Global Technology organization focusing on managing non-financial risk. We work closely with leadership to shape risk culture set strategies and provide the necessary tools insights andexpertisefor confident risk-aware decision-making. Our efforts support both Technology and Enterprise strategies as we continue to transform and grow.

Position Responsibilities:

Required Qualifications:

We are seeking a sharp strategic thinker with a passion for risk and the readiness to lead. You do not have to meet every qualification but if you have many of the following and are eager to develop further we encourage you to apply:

• 35 years of progressive experience in Operational Risk Management Business Resilience Regulatory Compliance or Audit within a global complex corporate environment.

• A professional accounting designation (CPA preferred) and a university degree in Business Engineering or related discipline.

• Demonstrated experience in project management executing risk strategies and collaborating across functions.

• Hands-on experience with GRC tools (Archer preferred) and a solid understanding of risk frameworks and control standards.

• Expertise in risk methodologies control design and audit best practices.

• Exceptional verbal and written communication skills with the ability to simplify complex concepts and tell compelling stories with data.

• Strong analytical mindset creativity in problem-solving and the ability to influence decisions and drive continuous improvement.

• Comfortable working across global time zones and engaging with diverse stakeholders.

Core Competencies:

Leadership & Influence: Inspire confidence guide teams and influence outcomes at all levels.

Stakeholder Engagement: Build trust align priorities and manage expectations skillfully.

Strategic Thinking: Connect insights anticipate risks and think several steps ahead.

Collaboration: Thrive in team environments and unite people to address complex challenges.

Communication: Excel as a presenter and facilitator adapting messages for any audience.

Execution Excellence: Manage time and priorities effectively to deliver high-quality work in fast-paced settings.

Leadership Behaviors We Value:

Strategic Problem Solving: Approach challenges with curiosity creativity and a clear plan.

Decisiveness: Make informed decisions and take ownership of outcomes.

Influence: Lead through expertise relationships and credibility.

Collaboration & Inclusion: Bring people together and create space for diverse perspectives.

Accountability: Take ownership and follow through on commitments.

If you enjoy connecting dots solving puzzles and making an impact this is your opportunity to lead with purpose in a dynamic global technology environment.

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.