Freelance Onsite Support Technician ( mwd)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role & Responsibilities:
- Provide technical support and troubleshooting for OSS systems and related IT infrastructure
- Manage incidents service requests and change management using ServiceNow
- Collaborate with cross-functional teams to resolve complex IT issues
- Monitor system performance and ensure optimal uptime
- Document technical processes and maintain a knowledge base
- Participate in IT projects and system upgrades when required
Qualifications :
Requirements:
- 34 years of experience in an IT Technician or similar technical role
- Experience with OSS systems is highly desirable
- Strong experience using ServiceNow
- Ability to work independently and solve problems efficiently
- Excellent verbal and written communication skills in English
- Availability to work on-site in Toronto twice per week
Additional Information :
- Work Mode: On-site 2 days per week (Tuesday & Thursday)
All our positions are open to both women and men and are of course open to people with disabilities.
Remote Work :
No
Employment Type :
Part-time
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
