Merchandising Coordinator

The Merchandising Coordinator plays a critical execution role within Merchandising Operations acting as the central point of coordination between Sales Client & Dealer Aftersales Display Architects Purchasing Production and Distribution. This role ensures merchandising initiatives; dealer display updates and marketing tools are accurately executed tracked and delivered on time.

The Merchandising Coordinator is responsible for managing daytoday merchandising requests maintaining system accuracy supporting field execution tracking KPIs and ensuring consistent brand representation across the dealer network.

Key Responsibilities

Merchandising Requests & Case Management

• Create manage and track merchandising cases from request intake through completion
• Validate request details (scope quantities photos approvals budget) to prevent delays
• Coordinate with internal teams to move cases through each required stage efficiently
• Follow up on open cases and ensure timely closure with proper documentation

Dealer Displays & Field Support

• Coordinate dealer display installations updates repairs and removals
• Act as liaison between Sales Reps Display Architects Field Service Crews and production teams
• Ensure required materials and tools are ordered and available ahead of field work
• Collect and validate photos of installations to close cases

Ordering Inventory & Logistics Support

• Support creation and followup of purchase orders related to merchandising materials
• Coordinate shipments to depots dealers and reps (bulk and individual deliveries)
• Monitor inventory levels of merchandising tools labels and displays
• Assist in reallocating excess or leftover merchandising inventory when applicable

Communication & Reporting

• Serve as the main point of contact for merchandisingrelated inquiries from Sales
• Provide clear updates on timelines next steps and dependencies
• Maintain tracking documents dashboards and shared files for visibility

Qualifications :

Required

• 12 years of experience in merchandising operations coordination project support or logistics
• Strong organizational and followup skills with high attention to detail
• Ability to manage multiple requests and priorities simultaneously
• Comfortable working crossfunctionally with sales operations and production teams
• Strong written and verbal communication skills in English & French - Due to frequent communication with employees in Quebec Ontario and the United States
• Proficiency with Microsoft Excel Outlook and internal systems (CRM / ERP)

Key Success Factors

• High level of accuracy and ownership over assigned cases
• Strong sense of urgency and accountability
• Ability to anticipate issues before they impact timelines
• Clear proactive communication
• Consistent followthrough from request to completion

Why This Role Matters

The Merchandising Coordinator ensures that merchandising strategies translate into flawless execution in the field. This role is essential to maintaining dealer satisfaction brand consistency and operational efficiency across markets.

Additional Information :

Career Growth and Recognition: At Techo-Bloc were career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility supported by a culture that values your unique contributions.

Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate driven team that collaborates seamlessly to achieve remarkable results.

Financial Stability: Weve experienced consistent growth reflecting our strong financial health and continued geographical expansion across North America.

Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each others success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions lively BBQs and festive parties fostering a strong sense of community and belonging.

Perks and Benefits:

• Group insurance & RRSP with employer contribution
• 24/7 telemedicine & Employee Assistance Program (EAP)
• Inhouse leadership development and coaching
• Training & Development Programs
• Considerable referral bonuses
• Discounts on Techo-Blocs products
• Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
• Healthy snack-filled kitchens
• Techo-Bloc branded swag
• Employee Recognition Events

We thank all applicants for their interest however only those candidates selected for interviews will be contacted. 

Remote Work :

No

Employment Type :

Full-time