Team Lead New Business (Remote First)
Job Summary
Were searching for a Team Lead - New Business to join our growing team at is an excellent opportunity for anyone passionate about leadership coaching and the fast-paced world of sales.
In this role youll lead a team of brokers specializing in the Contractors space helping them navigate a high-volume pipeline to make insurance easy for small business owners across Canada.
Reporting to the Associate Director of New Business youll be crucial in driving GWP growth optimizing conversion ratios and ensuring your team delivers speed to market without sacrificing quality.
The New Business Workflow:
Our team operates differently than a traditional brokerage. To lead this team effectively youll need to master and coach to our unique high-velocity model:
- Qualified Leads: Your team engages with 815 warm leads per day.
- Pure Sales Focus: Weve removed the admin drag. Your brokers focus only on new business; renewals and mid-term changes are handled by separate dedicated teams.
- Speed to Market: In our world time kills deals. Youll coach your team to manage a fast-moving pipeline working with 50 providers to bind business quickly.
- Tech-Driven: We use a proprietary BMS and advanced quoting tech to deliver the best deals to contractors in real-time.
- Measured Outcomes: Success is data-driven. Youll be responsible for your teams GWP binding ratios and response times.
Responsibilities:
- Sales Coaching: Be obsessed with the the customer experience. Improve team performance through hands-on coaching shadow sessions and actionable feedback.
- Leadership Focus: Be committed to the craft of leadership: delivering tough feedback conducting 1:1s and building a high-performing resilient sales culture.
- Motivation & Inspiration: Keep the energy high. Motivate your team to consistently hit and exceed monthly GWP targets.
- Team Development: Lead daily huddles coaching sessions and file audits to ensure we are maintaining the highest standards of accuracy and service.
- Navigating Ambiguity: Use your judgment to help brokers navigate complex contractor risks.
Requirements:
- Industry Experience: 5 years of insurance experience (commercial insurance experience preferred).
- People Leadership: 3 years of supervisory experience.
- License: Valid provincial brokers license (RIBO preferred).
- Performance Management: Experience driving team performance.
- Goal Orientation: A hunter mentality with the persistence and agility to meet set targets consistently.
- Execution & Detail: High attention to detail and the ability to manage multiple stakeholders in a high-pressure environment.
- Self-Development: A dedication to owning your own growth and staying ahead of industry trends.
About Company
At Zensurance we simplify the process of getting commercial insurance for your business. Get a free online quote!