Production Technician

Come and be a part of the Trek Family where we build only products we love provide incredible hospitality and change the worldone bike at a time.

Are you ready to take the next step in your career and work with your hands in a fast-paced rewarding environment Were looking for a passionate detail-oriented Bike Mechanic or as we call it Production Technician who thrive on solving problems caring for bikes and making sure every customer leaves ready to ride.

A Bit About Us

At Trek were on a mission to make the world a better place through bikes. As the global leader in cycling product design manufacturing distribution and retail were tackling challenges like urban congestion mental health and environmental sustainabilityone ride at a time.

Were a family-owned values-driven company that believes in professional growth strong teams and having fun while we do what we love. We care deeply about our people our products and the communities we serve.

Why Trek

We offer more than a jobwe offer a career built on passion purpose and possibility.

• Competitive Pay and Bonus Opportunities
• Supportive Team-Driven Culture
• Ongoing Training and Career Development
• Wellness and Mental Health Support
• Exclusive Staff Discounts
• Community Engagement
• Fun Energetic Work Environment

About the Role: Production Technician

As a Production Technician youll play a critical role in our stores successensuring every bike that leaves the shop is safe tuned and ready to deliver an exceptional ride. Youll also get hands-on with the newest Trek models before anyone else and build trust with customers who rely on your skills to keep their bikes in top shape.

This position is perfect for someone whos mechanically inclined values precision and loves helping others. Youll be the Lead Technician in the shop and responsible for completing more than 50% of total service work. The team will count on you for complex repairs and high-level technical support.

What Youll Do

• Troubleshoot and repair bikes efficiently with a focus on speed accuracy and quality
• Perform bike builds and pre-assemblies according to Trek standards
• Lead the service area with professionalism and high standards of organization and cleanliness
• Deliver best-in-class hospitality by helping customers understand service options and timelines
• Maintain Trek University Guide Status through ongoing training and certification
• Collaborate with the Store Manager and team to complete daily tasks and support overall shop operations
• Ensure consistent communication and leadership within the service department

What Youll Bring to the Team

• A positive self-motivated and team-first attitude
• Outstanding communication and problem-solving skills
• Strong attention to detail and pride in your craftsmanship
• A genuine passion for cycling and helping others enjoy the ride
• Eagerness to continually learn about new technologies and service techniques
• Ability to take ownership and lead by example in the workshop

Additional Responsibilities

• Meet Treks uniform and presentation standards
• Keep service area clean organized and efficient
• Execute duties as directed by the Store Manager or Service Manager
• Maintain up-to-date Trek University certifications
• Occasionally assist on the sales floor or with inventory tasks as needed

Ready to Build With Us

If youre a driven technician who loves bikes takes pride in their work and wants to be part of a team that careswe want YOU. Join us and help keep the world pedalling forward.

Apply now and become part of the Trek Family!
Learn more about us: Trek Careers

Trek is an equal opportunity employer committed to diversity and inclusion in the workplace.