QLD State Operations Manager Services

State Operations Manager Services

Challenger Services Group is a national provider of essential services across cleaning security hospitality government aged care and education. With 1000 employees operating across Australia we partner with clients to deliver safe high-quality and sustainable outcomes at scale.

We are looking for a State Operations Manager Services (QLD) to lead performance strengthen client partnerships and build operational capability across a geographically dispersed workforce.

This is a senior autonomous role with accountability for service delivery profitability retention and growth across the state.

Why Challenger

• A growing national business with genuine momentum and opportunity to shape outcomes.
• Direct impact on operational performance not just oversight
• A leadership team focused on building capability and sustainable growth.
• Exposure across multiple sectors and complex service environments
• A culture that values accountability practical leadership and delivering on commitments.

What youll be responsible for

• Leading state-wide operational performance against key KPIs
• Ensuring contracted services are delivered to a consistently high standard.
• Driving profitability through disciplined cost and workforce management
• Strengthening client relationships to support retention and expansion
• Identifying and converting new business opportunities
• Building capability across teams through coaching structure and leadership
• Overseeing reporting compliance and operational governance

What were looking for

• Proven leadership experience in commercial cleaning or a similar service environment
• Strong operational and financial acumen
• A practical hands-on leadership style with high accountability
• Ability to lead dispersed teams and drive consistency at scale.
• Confident stakeholder engagement and relationship management skills
• Sound understanding of safety compliance and workforce management.

Why Join Us

• Attractive SalaryPackage!
• Premium corporate site & exceptional amenities:Work within a highly regarded technology-driven corporate environment offering outstanding onsite facilities including complimentary meals available all day every day modern workspaces and a strong focus on staff wellbeing.
• Employee Benefits Program:Through Flare Benefits access exclusive discounts on everyday essentials and major brands like Woolworths Amazon and more.
• Career Progression:We invest in our people offering clear pathways for growth internal promotions and leadership opportunities.
• Learning & Development:Ongoing training and skill-building resources to help you excel in your current role and prepare for your next.
• Supportive Workplace Culture:Join a team led by approachable hands-on leaders who are committed to your success.
• Employee Assistance Program (EAP):Confidential professional mental health and wellbeing support available 24/7 for you.

How to Apply

This is an opportunity to step into a high-impact leadership role shaping operational performance while contributing to the growth of a national business.

If this sounds like you please reach out to Jaynie Wheatley for a confidential discussion.

Challenger Services Group is an equal opportunity employer and we strongly encourage applications from Aboriginal and Torres Strait Islander candidates.