Corporate Concierge

Grant Thornton Australia is one of the worlds leading independently-owned and managed accounting advisory and consulting firms.

Our culture is underpinned by a commitment to our clients people and communities and our promise to Reach for Remarkable by providing proven expertise principled execution and personalised experience.

In Australia were proud to support the careers of over 1500 remarkable people. With six offices nationally and partner firms in more than 145 markets wherever you want to go we can take you there.

About this role

Were looking for a Corporate Concierge with a positive easy-going working style to be the face of our Melbourne office.

Acting as the first point of contact for clients and other visitors this is a highly interactive role where youll meet different people every day.

Please note attendance in the office is required 5 days per week for this role with some flexibility to work outside of core business hours as necessary (e.g. for special events.)

Key responsibilities

• Meet and greet clients and internal stakeholders and manage front-of-house traffic

• Prepare set up and reset meeting rooms including AV checks operable walls catering support and daily run sheets

• Issue and manage access cards visitor passes new starter packs and maintain related stock

• Support room bookings and ensure client-facing spaces are used appropriately

• Coordinate facilities cleaning and maintenance requests

• Support Work Health and Safety (WHS) activities including first aid and warden coordination

• Process invoices and manage office services requests and communications

• Provide backup support to office administration including (but not limited to) reception telephone WPR stock ordering and staff kitchen duties

Skills and experience

Required

• Strong communication and customer service skills including a polite and friendly telephone manner

• Excellent organisation timekeeping and prioritisation skills

• Adaptable and flexible with a willingness to learn and ability to work with different styles

Desirable

• Previous experience in a reception / office administration hospitality or customer service role would be advantageous although full training will be provided to the successful candidate

• Experience in the use of Microsoft Office suite including Excel Outlook PowerPoint and Word

If youre interested in this role but dont feel that you match every single one of our requirements we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. Were a dynamic and authentic mix of backgrounds perspectives and ways of thinking. Were driven by our shared purpose we care for our people clients and communities and support them to thrive.

With us youll be exposed to challenging and rewarding opportunities building your confidence and capabilities at every step. Youll be supported motivated and inspired by a team of passionate and caring collaborators and leaders. Youll be empowered to build a career path thats tailored to you and encouraged to make a meaningful difference. And well make sure the excellence you deliver and the impact you make is always seen felt and celebrated.

Remarkable perks that put you first:

• Diverse and inclusive firm culture

• Fully funded gym membership

• Health insurance discounts

• Mental health support financial and wellbeing coaching

• And many more!

Need some help applying or participating in the recruitment process

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders those in the LGBTQI community and individuals who identify as having disability or are neurodivergent. Click here for recruitment support information and to learn more about Diversity Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact Sarah McGrory from our Talent Acquisition team at .

As we provide fair consideration and evaluation to a high volume of applications we endeavour to provide feedback on your application at the earliest opportunity.

Need some help applying or participating in the recruitment process

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders those in the LGBTQI community and individuals who identify as having disability or are neurodivergent. Click here for recruitment support information and to learn more about Diversity Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at

As we provide fair consideration and evaluation to a high volume of applications we endeavour to provide feedback on your application at the earliest opportunity.

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