HHS Supportive Housing Case Manager

HHS - Supportive Housing Case Manager

Audrey Rainsford Carlton (VIC)

Full Time Basis

• Competitive pay rate: $37.99/hr - $48.81/hr (depending on qualifications and experience) superannuation.
• Wintringham promotes ongoing training and professional excellence
• Full Time - Rotating roster (includes varying weekday shifts from 8:30am-7pm)
• Fully onsite role with a collaborative inoffice team
• Based at our Audrey Rainsford Building in Carlton (VIC)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care housing and services. We employ more than 1000 staff across Victoria and Tasmania

Wintringhams Supportive Housing Project the Audrey Rainsford Building is comprised of beautifully finished apartments centrally located in Carlton. The Supportive Housing multi-disciplinary team consists of Coordinators Case Workers Recreation staff and Tenancy staff who are in place to support a staged approach to independent living and enhance the community engagement of its residents.

Your new role

An exciting opportunity exists to be an integral part of a dynamic project at Wintringham. The HHS - Supportive Housing Case Worker position is suitable for candidates with experience in Intensive Case Management or skills in AOD Mental Health Family Violence or Homelessness. This role will manage a caseload of residents at Audrey Rainsford helping them identify their strengths as well as their support needs while developing individualised case plans. The position will work collaboratively with residents to create a meaningful life assisting them to develop self-management skills with the aim of supporting them to live independently and get involved in community engagement.

The Case worker role is Full Time working across a rotating roster from Monday to Friday including varying weekday shifts from 8:30am-7pm.

Your responsibilities and duties will also include the below:

• Working with residents by linking and referring them into clinical services as well as social and recreational activities.
• Utilising your knowledge of harm reduction and brief intervention trauma informed practice conflict resolution MARAM and Housing First principals to manage a case load of clients.
• Ensuring residents obtain access to Commonwealth Home Support Program (CHSP) Home Care Packages and NDIS services by providing referrals and case management services.
• Responding to resident feedback and complaints in line with Wintringham policy and procedures.
• Utilising relationships within sectors to assist access into other services and systems.
• Working collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.

We are looking for candidates with the following:

• A qualification in Social Work Welfare Community Services or equivalent.
• Experience in a support worker role in Intensive Case Management with specific training and/or experience in: AOD Mental Health and Family Violence or Homelessness services.
• An understanding of the Housing and Homelessness Service sector My Aged Care NDIS and other relevant service systems.
• Proven commitment to excellence accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communications skills and the ability to with engage people from varying backgrounds.
• First Aid Certificate.

This sounds great! How do I apply

For more information about this role a copy of the Position Description can be accessed here.

Please address your responses to the key selection criteria (located in the position description) in your cover letter.

Applications can be directed to Lauren Finnegan and submitted via our website.

Please upload your documents in PDF Format

Applications close on Thursday 23^rd of April 2026 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences our Inclusion Statement may be accessedhere. We encourage applications from First Nations people people living with disability LGBTIQA and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 before commencing employment and must provide evidence.