KYC Quality Control VP

As part of the Quality Control team you will be a key part of the CIB business.

As KYC quality control Manager. You will be a key part of the CIB/CB businesses ensuring LATAMs team a comprehensive due diligence review is completed for new and existing clients in accordance with AML/KYC standards.

Core functional responsibilities and expectations include but are not limited to the following:

• Manage a group of professional that reviews client profiles checking for consistency of the whole Lifecyclebased on legal and commercial documents to understand clients activity structureand associated risks.
• Lead and guide the team to understand AML policies and KYC internal procedures to execute Due Diligence in accordance with local and global principles.
• Resolve issues by identifying underlying or hidden problems and patterns.
• Build knowledge of procedures systems products and services.
• Foster partnerships with other supporting areas such as Legal Compliance Internal Controls Technology Client Services including Global WKO teams.
• Identify and control risk to prevent fraudulent account behavior and potential fraud exposure.
• Prioritize daily workload to maximize teams productivity utilizing time management and organizational skills.
• Follow all established policies procedures and practices.
• Project a confident and professional presence to all the extended teams we work with.
• Oversight control and deliver solutions to escalation of complex cases and management situations in a timely manner.

Additionally you will be expected over time to get involved with other activities being run within the team or within the BACC corporate we currently operate in the hybrid work model i.e. three days in the office and two days work from home. However at some point of 2026 we will be return to the office full time (company directed).

Skills required:

• Excellent communication skills both written and verbal.
• Data driven mindset
• Proactive decision maker to achieve results.
• Highly organized proactive and motivated with strong prioritization skills innovation and problem-solving skills
• Demonstrated consistent professional presence with the ability to adapt to evolving needs and situations
• Sense of urgency/ability to work well under pressure and tight deadlines
• Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment as well as handling multiple tasks and changing priorities on a daily basis.
• Understanding of automation and simplification of process oriented to the use of new technologies
• Risk based approach
• Knowledge of tools such asAlteryx Tableau BI UiPath will be considered an asset.

Required Experience:

• College degree preferred or equivalent work experience.
• Preferred minimum of eight to ten years of KYC operations or AML-Compliance experience preferably related to banking or financial service industry.
• Proven experience of talent development. Leadership and management experience minimum 3 to 5 years.
• Senior Reporting experience. Translating complex data into actionable insights to WKOR Global and Regional management.
• Fluent English is mandatory both written and verbally.