Growth Officer Japan

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

The Role

The Growth Officer Japan a key member of the Customer Success (CS) Market Unit (MU) leadership team will have general responsibility for focusing on the holistic health of out-quarter business. Works alongside the Regional Strategy and Transformation lead to ensure strategic programs and innovation initiatives are being implemented in Japan in support of CS business goals financial objectives portfolio aspirations and field/organizational growth requirements. Responsible for driving Quarter1 / Quarter2 preparedness and provides a connective voice across all demand generation engines building a cohesive demand strategy and achieving desired pipeline goals across all solutions segments industries and geographies.

Responsibilities

Strategic program and initiative implementation

• Provide hands-on leadership and support in the implementation of Global Regional and MU-specific programs and initiatives in Japan. Ex. Global NLAC program Regional Digital Hub ramp up Japan Point of Presence cases. Own and drive these initiatives within Japan on behalf of the Managing Director Japan.
• Link Global and Regional programs / initiatives between GC and key Regional stakeholders - including the Regional Strategy / Transformation resources and the Regional Growth Officers.
• In conjunction with Digital Hub leadership mature the regional Digital Hub strategy; drive DH motions modalities & processes into GC

Key MU leadership

• Act as a clear leader in Japan and represent the Managing Director when not available with customers partners and internal stakeholders.
• Represent SAP externally at an executive level. Function as Executive Sponsor where appropriate.

Demand execution

• Be the single owner for high quality pipeline in CQ1 and CQ2 as well as overall 4RQ
• mplement a programmatic approach to managing pipeline supported by Demand Management and build depth of understanding across sources of demand generation to ensure appropriate build against pipeline diversity & goals.

Experiences

• Transformation: Track record of translating transformations and strategy into execution & measurable business success (top line or bottom line)
• Business performance: track record engaging with customer-facing sales services support or customer engagement organizations.
• Demand: Experience driving results through a multi-faceted out-quarter and multi-year demand landscape.
• Customer Focus: Well- respected proven leader with a strong focus on the Customer and Customer success

KPIs (not inclusive)

• Strong alignment to regular business KPIs to measure business success of transformation
• Customer Success: Adoption Consumption and Renewal goals.
• Execution Excellence: Pipeline growth / conversion. Solution diversity of pipeline growth / conversion.

Language

• Fluency in Japanese and English

Education

• Bachelors Degree or equivalent accreditation required; Masters Degree or MBA Preferred

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

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Requisition ID: 450330 Work Area: Sales Expected Travel: 0 - 10% Career Status: Management Employment Type: Regular Full Time Additional Locations: #LI-Hybrid