CCRC Administration Director

Recognized by Newsweek in 2024 and 2025 as one of Americas Greatest Workplaces for Diversity

Make Lives Better Including Your you want to work in an environment where you can become your best possible self join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development as well as ongoing programs catered to your overall health and suite of health insurance life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical Dental Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident critical illness and hospital indemnity Insurance and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicants skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the companys 401(k) program.

Veterans transitioning active duty military personnel and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen Brookdale offers to advance fees for naturalization (Form N-400) application costs up to $725 less applicable taxes and withholding for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Supports the Operating Committee in accomplishing the fields overall mission and goals. Coordinates administrative function and communicates the operating teams needs with supporting department corporate with regional and home office cross-functional leaders to find solutions to field challenges through resource allocations process enhancements compliance follow-up coordination of initiatives and communication of key company strategies in order to meet company performance expectations by business units. Influencesoperational actions to maximize company profitability while improving top-lineoccupancy and rate customer and associatesatisfaction and retention within a framework of operationaleffectivenessacts as a continual source of actionable intelligence for all disciplines including Operations Sales Clinical and Asset Management

1. Supports the Sr. Vice President or Regional Director of Operations in any and all duties and assigned projects recommending business strategies and tactics aligned to achievement of performance expectations.

2. Coordinates the development and implementation of plans and objectives for the assigned community functions consistent with the companys goals.

3. Identifies and supports the development of high impact value-adds analysis on business drivers trends and risk/opportunities by utilizing both internal and external data and provide actionable intelligence and areas for improvement to region leadership team and action to maximize results for the communities

4. Drives analysis of revenue mix and impact on profitability. Identifies and implements opportunities to strategically negotiate rates up or down based on changes in market conditions new competition quality of referral sources and other competitive factors

5. Assists all regional offices with preparation for state survey and licensing.

6. Drives ROI analysis to ensure that resources are being deployed in the most strategic way and with the highest returns.

7. Partners with Accounts Receivable Business Office trainers and associates Operations and Sales Leaders to maximize timely collection of balances due for intended cash flow from operations.

8. Leads in capital budget planning activities inclusive of raising awareness of identified needs and recommending priorities while considering capital funding source and any lease or ownership structures that influence the opportunity for achieving a needed return from any capital investments.

9. Serves as liaison to Home Office teams with an approved Strategic Initiative that has potential impact to field operations ensuring proper planning and implementation and to raise awareness of competing priorities so that field and community teams can focus mainly on daily delivery of our mission and achievement of performance expectations. Manages workflow approval processes as the last step for Operations approval for large pending financial transactions questioning as needed the business impact of the proposed incentives discounts or A/R write-offs.

10. Works with VPO/RDO and community leaders in actions related to the addition or deletion of business units from Brookdales portfolio. Provides recommendations that consider geographic mapping details span of control limitations and potential revenue responsibility implications of various alternatives.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience

Bachelors degree in Healthcare Administration or similar discipline preferred or required Bachelorsdegree fromfour-year Universitywith two to four years of combined field operations and/or home office leadershipexperience.

Certifications Licenses and Other Special Requirements

Musthave a valid driverslicense and access to a private vehicle for business use.Mustbe licensed accordingtostate requirements. Mustbe able to travelbyair on companybusiness as required bythe responsibilities andexpectations ofthe job.

Management/Decision Making
Uses strong analytic skills and an in-depth understanding of the organization and the business in order to lead others in strategic and tactical decisions and actions to achieve company objectives. Makes recommendations regarding overall business improvement and function of division communities and field support.

Knowledge and Skills
Has an advanced knowledge of the organization industry and one or more functional disciplines. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Proficiency with Brookdale systems Microsoft and other business software applications required. Expert level knowledge in Excel ability mastery of mass data manipulation and proficiency in database development.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop kneel crouch or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.