Rewards Manager, NAM (Benefits)
Charlotte, VT - USA
Job Summary
We Offer:
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering this is also an environment that keeps you motivated. Youll be joining a values-led genuinely diverse and talented team that is passionate about being there for employees and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness mutual respect responsibility and care for our business and our customers.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
Key Responsibilities
1. Benefits Strategy Design & Governance
- Lead regional Health & Welfare strategy for U.S. and Canada including plan competitiveness reviews compliance requirements vendor performance and cost management.
- Recommend and model plan design changes for selfinsured medical programs life/disability plans and wellbeing offerings.
- Ensure programs remain compliant with federal state/provincial and local regulations (e.g. ERISA ACA HIPAA COBRA FMLA provincial benefits laws).
- Identify risks in existing processes and implement controls aligned with global governance requirements.
2. Benefits Administration & Operations Leadership
- Oversee daytoday administration of Health & Welfare programs
- Ensure highquality delivery of benefits services across multiple brands employee populations and geographies.
- Partner with People Partners and PBPs on escalations complex cases and clarifications of policies and processes.
- Oversee case management processes (intake routing escalation and service metrics).
- Expand selfservice automation and knowledge management to streamline employee experience and reduce cycle times.
3. Vendor & Financial Management
- Manage U.S. and Canada benefits vendors and thirdparty administrators (TPAs); ensure performance meets SLA and contractual expectations.
- Participate in contract reviews negotiations and costcontrol initiatives.
- Oversee invoicing billing accuracy and financial governance routines.
- Conduct regular data analyses to identify cost drivers trends and opportunities to optimize spend.
4. Continuous Improvement
- Lead end-to-end process improvement efforts identifying opportunities to standardize reengineer workflows and reduce manual work and raise to local & global stakeholders
- Develop and maintain SOPs and governance documents for all benefits processes.
- Proactively identify areas of improvement in how the Rewards package is constructed and Rewards are applied in countries/areas of responsibility
- Conduct appropriate market analyses identifying gap to market and areas needing special attention
5. Support to internal People Function stakeholders
- Provide guidance to HR in local program/policy matters prioritization of rewards resources
- Responsible for the end-to-end coordination of the annual open enrollment cycle and liaison with relevant internal stakeholders within own geographic scope (PPs PBPs HRIT Finance)
- Provide training guidance and data-driven insights to People Partners and PBPs on benefits programs regulatory requirements and best practices.
- Work with Legal and Finance locally to prepare for plan design changes policy changes etc.
- Provide training analyses and background preparation for Benefit programs and processes to enable People Partners and PBPs in successfully using these and applying the Rewards (benefits) principles
6. Global Rewards engagement & support:
- Serve as the regional delivery owner for global benefits and wellbeing programs ensuring local adoption aligns with intended global outcomes.
- Contribute to global project teams and provide input on change impacts training needs and readiness planning.
- Act as a subject-matter sparring partner for complex benefits and policy scenarios requiring heightened expertise.
- Heads of People Function People Partnering organization HR Business Partners.
- Employee Relations Legal Labor Relations
- Employee Experience Organisation team to ensure initiatives frameworks capability building are executed
- Global Operations Team to work together to provide a great employee experience
- Rewards People Solutions and Rewards delivery team to ensure global initiatives are implemented at local level
- Employees
As for the skillset and experience we are looking for:
Required Qualifications
- Bachelors degree in Human Resources Business Administration or related field.
- 5 years of experience in Benefits Rewards or HR operations with increasing levels of responsibility.
- Advanced knowledge of U.S. and Canada benefits programs and regulatory compliance (ERISA ACA HIPAA COBRA provincial regulations)
- Experience supporting unionized workforces as well as frontline and officebased employee populations.
- Demonstrated expertise in plan design evaluation cost modeling and recommending H&W design changes.
- Strong analytical and financial management skills including program performance analysis and vendor cost evaluation.
- Experience leading benefits operations or service delivery teams (matrixed)
- Experience in large international organizations and ability to navigate complex stakeholder matrix
- Proven ability to improve processes implement automation strengthen controls and drive operational efficiency.
- Vendor management experience including SLA oversight and support for contract negotiation.
- Exceptional communication stakeholder partnership and influencing skills with the ability to guide and upskill Benefits and People Function teams.
- Experience using ADP and Workday- preferred
- Bilingual in Spanish preferred.
Qualifications Required
35 years of experience in project management HR analytics or a related field.
Strong analytical skills with the ability to manage interpret and present data effectively.
Proven ability to lead multiple projects concurrently in a fast-paced environment.
Excellent written and verbal communication skills including stakeholder facilitation and reporting.
Proficiency in Excel Power Point & Power BI (or similar tools)
Familiarity with HR systems data structures and workforce metrics.
Experience supporting HR transformation
Job Type:
Full Time
Salary:$125000 to $160000*
Benefits:
Full time employees are eligible for Health Insurance Paid Time Off and 401k Match.
*The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S. Relocation & Immigration support is not available for this position.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries