$80/hr on C2C / 1099 all inclusive (OR) $75/hr on W2
Interview Process:
Either Web Cam or In Person Interview
Note:
Submit local candidates - no relocation.
Travel Requirements - Clean driving record over the past 7 years required.
Mobility: Ability to travel to various sites within the CRSA region of Iowa. 100 mi at most/ 1.5 hr drive each way; Early orientation may require more travel should settle out at 25%-30%.
Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will use state fleet vehicle for travel.
Job Description
Essential Functions and Responsibilities
Regional Technical Support & Coordination (35%)
Provide timely day-to-day technical support for site-specific IT systems and processes.
Travel within the CRSA region to deliver on-site assistance and meet local operational requirements. No overnight travel required
Collaborate with local and remote IT teams to align technological solutions with specific business functions.
Act as a primary liaison for business units to support local resources containing IT components.
Endpoint Management & Automation (25%)
Manage and maintain local computer hardware including peripherals and specialized site equipment.
Ensure all systems remain secure and functional through routine firmware patching and security software management.
Develop or modify automation and scripting to improve site-specific efficiency.
Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell
Application & Productivity Support (20%)
Manage desktop productivity suites ensuring they are accessible and properly patched.
Maintain a functional understanding of site-specific applications including installation and ongoing maintenance.
Document site-specific configurations and share knowledge with the Service Management team.
Network Infrastructure & Connectivity (10%)
Install and configure physical networking equipment and media following DOM-DoIT standards. Cisco and Meraki
Monitor site ICN circuits and external communication circuits to minimize downtime.
Communicate planned maintenance and outage status to site executives and management.
Administration & Compliance (10%)
Track all support activities and vendor-related issues via the DOM-DoIT ITSM system.
Produce step-by-step technical documentation and weekly status reports for projects and tasks.
Participate in on-call rotations and team meetings as required. PRN - infrequent
Requirements
Mobility: Ability to travel to various sites within the CRSA region of Iowa. Contractor will need to enter into a car use agreement with DAS.
Availability: Participation in an on-call rotation as necessary to support critical business functions.
Technical Literacy: Proficiency in ITSM systems scripting for automation and network hardware configuration.
Endpoint Management: Ability to manage patch and maintain computer hardware firmware and peripherals (printers scanners etc.).
Network Admin: Proficiency in installing & config physical networking equipment and monitoring Wide Area Network or external communication circuits. Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value
Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components
ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking ticket management and knowledge base documentation.
Top Skills & Years of Experience
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Mobility: Ability to travel to various sites within the CRSA region of Iowa
Required
2
Years
Availability: Participation in an on-call rotation as necessary to support critical business functions.
Required
2
Years
Technical Literacy: Proficiency in ITSM systems scripting for automation and network hardware configuration.
Required
5
Years
Endpoint Management: Ability to manage patch and maintain computer hardware firmware and peripherals (printers scanners etc.).
Required
2
Years
Network Admin: Proficiency in installing & config physical networking equipment and monitoring Wide Area Network or external communication circuits
Required
2
Years
Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components
Required
2
Years
ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking ticket management and knowledge base documentation.
Required
2
Years
Recruiter Details:
Kris :
Lokesh : Eight three two - Nine nine zero -Two four two six
Sameer : Seven one nine two three nine Five five five five
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
Job Title: Field Services Support (Onsite) Location: Cedar Rapids IA Duration: 6 months Pay Rate: $80/hr on C2C / 1099 all inclusive (OR) $75/hr on W2 Interview Process: Either Web Cam or In Person Interview Note: Submit local candidates - no relocation. Travel ...
Job Title:
Field Services Support (Onsite)
Location:
Cedar Rapids IA
Duration:
6 months
Pay Rate:
$80/hr on C2C / 1099 all inclusive (OR) $75/hr on W2
Interview Process:
Either Web Cam or In Person Interview
Note:
Submit local candidates - no relocation.
Travel Requirements - Clean driving record over the past 7 years required.
Mobility: Ability to travel to various sites within the CRSA region of Iowa. 100 mi at most/ 1.5 hr drive each way; Early orientation may require more travel should settle out at 25%-30%.
Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will use state fleet vehicle for travel.
Job Description
Essential Functions and Responsibilities
Regional Technical Support & Coordination (35%)
Provide timely day-to-day technical support for site-specific IT systems and processes.
Travel within the CRSA region to deliver on-site assistance and meet local operational requirements. No overnight travel required
Collaborate with local and remote IT teams to align technological solutions with specific business functions.
Act as a primary liaison for business units to support local resources containing IT components.
Endpoint Management & Automation (25%)
Manage and maintain local computer hardware including peripherals and specialized site equipment.
Ensure all systems remain secure and functional through routine firmware patching and security software management.
Develop or modify automation and scripting to improve site-specific efficiency.
Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell
Application & Productivity Support (20%)
Manage desktop productivity suites ensuring they are accessible and properly patched.
Maintain a functional understanding of site-specific applications including installation and ongoing maintenance.
Document site-specific configurations and share knowledge with the Service Management team.
Network Infrastructure & Connectivity (10%)
Install and configure physical networking equipment and media following DOM-DoIT standards. Cisco and Meraki
Monitor site ICN circuits and external communication circuits to minimize downtime.
Communicate planned maintenance and outage status to site executives and management.
Administration & Compliance (10%)
Track all support activities and vendor-related issues via the DOM-DoIT ITSM system.
Produce step-by-step technical documentation and weekly status reports for projects and tasks.
Participate in on-call rotations and team meetings as required. PRN - infrequent
Requirements
Mobility: Ability to travel to various sites within the CRSA region of Iowa. Contractor will need to enter into a car use agreement with DAS.
Availability: Participation in an on-call rotation as necessary to support critical business functions.
Technical Literacy: Proficiency in ITSM systems scripting for automation and network hardware configuration.
Endpoint Management: Ability to manage patch and maintain computer hardware firmware and peripherals (printers scanners etc.).
Network Admin: Proficiency in installing & config physical networking equipment and monitoring Wide Area Network or external communication circuits. Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value
Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components
ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking ticket management and knowledge base documentation.
Top Skills & Years of Experience
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Mobility: Ability to travel to various sites within the CRSA region of Iowa
Required
2
Years
Availability: Participation in an on-call rotation as necessary to support critical business functions.
Required
2
Years
Technical Literacy: Proficiency in ITSM systems scripting for automation and network hardware configuration.
Required
5
Years
Endpoint Management: Ability to manage patch and maintain computer hardware firmware and peripherals (printers scanners etc.).
Required
2
Years
Network Admin: Proficiency in installing & config physical networking equipment and monitoring Wide Area Network or external communication circuits
Required
2
Years
Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components
Required
2
Years
ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking ticket management and knowledge base documentation.
Required
2
Years
Recruiter Details:
Kris :
Lokesh : Eight three two - Nine nine zero -Two four two six
Sameer : Seven one nine two three nine Five five five five
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
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