Citrix VDI Engineer

Job Description:

• Our team of Infrastructure Engineers are responsible for the design engineering configuration implementation and support of application and desktop virtualization platforms and services.
• This is a senior level technical engineering role which will focus on all aspects of management of these platforms and developing solutions to support the business requirements accordingly.

Responsibilities

• Design engineer and implement new technology solutions according to provided guidelines and requirements
• Deploy technology infrastructure to deliver services with high availability reliability and agility
• Create standards for software and environment architecture to ensure that enterprise level system design meets requirements for high availability redundancy security and performance
• Coordinate and execute the installation of client and department specific applications and systems Includes creation management and maintenance of software deployment packages
• Monitoring and support of global on premise and cloud infrastructure Monitor server performance and perform daily health check
• Regularly work with other technology teams business partners application leads project management groups andor any other relevant stakeholders when developing and implementing solutions
• Integrate managed systems with other business and technology solutions
• Review recommend and implement new technology solutions and participate in systems planning processes Provide recommendations that are inline with the strategic vision for the enterprise
• Review recommend and implement improvements and changes to existing technology solutions
• Develop design and process standards according to provided specifications and policies
• Ensure that policies procedures and standards are being adhered to
• Periodic review and upgrade of system firmware software and configurations
• Create update and present technical architecture and design documentations
• Create update and present technical procedural documentations
• Provide administrative support including operation expansion and maintenance of all systems and equipment within the identity and collaboration domain
• 3rd line L3 support of all identity and collaboration infrastructure
• Provide resolution to complex issues and service outages off hours as needed for emergencies and urgencies
• Provide end user support for escalation from L1 L2 and offshore support teams
• Manage vendor and 3rd Party support escalations
• Participate in an oncall rotation for 24/7 L3 support
• Work with project management teams on developing project plans
• Present and speak in management presentations and meetings as required

Basic qualifications

• BA/BS Degree or equivalent experience
• Primary Technology Stack
• Citrix XenApp and XenDesktop
• Citrix Cloud Services
• Virtual Apps and Desktops
• Virtual Apps and Desktops Standard for Azure
• Gateway and Endpoint Management
• Analytics and Performance
• Microapps
• Secure Workspaces Access
• ITSM Adapter
• Workspace Environment Management
• Windows Server All Versions
• Windows Desktop All Versions
• Microsoft SCCM
• Microsoft FSLogix Profiles
• Microsoft Office 365

Desirable Experience and Skills

• Handson experience in an enterprise global technology infrastructure team with similar responsibilities servers networking etc
• Handson experience with application and desktop virtualization services and platforms
• Specific experience with Citrix XenApp XenDesktop andor Citrix Cloud is a must
• Strong understanding of Windows Server and Desktop OS platforms is a must
• Strong understanding of software packaging and deployment is a must

Strong skills with scripting automation

• Ability to comfortably work both independently and as a collective team is extremely important
• Experience managing network and distributed computing environments
• Experience in mediumlarge corporate systems rollout and support
• Excellent communication skills verbal written
• Ability to work on multiple projects and tasks concurrently setting own agendas and effectively prioritizing tasks
• Ability to adapt to a rapidly changing environment
• Ability to work under manageable pressure and deadlines
• Networking experience including LAN WAN and SAN is a plus
• Experience in media and entertainment is a plus
• Experience in working with onshore-offshore environment is a plus
• Experience working with consolidating and migrating users and technology platforms in a MA scenario is a plus
• Familiarity with Agile project management methodology and ITSM principles a plus