Telecommunications Technician
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Job Location:
Fort Belvoir, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
- Manage a Cisco Voice over Internet Protocol (VoIP) and Analog environment.
- Manage mobile telecommunications such as iPhones iPads (Mobile cellular wireless device(s) Mobile Wi-Fi and hands-free communication devices such as Vocera.
- Have or acquire advanced knowledge of TCP/IP VLANs DNS and DHCP.
- Develop Telecommunication documentation for operational sustainment.
- Manage telecommunication projects for new telecommunication technology.
- Keep up (continuing education) or obtain required certifications per DoD 8140 for privileged level access: Security CISCO Call Manager certificate.
- Assemble technical documents and providing detailed analysis of various business system functions using Microsoft Office Suite programs such as Word Excel Access Project Management PowerPoint and Visio.
- Monitor and assign tickets to the telecom team within ServiceNow.
- Display proficiency in ITIL Incident Management.
Requirements
Supervisory Responsibility: No
Skills & Abilities:
- Strong analytical skills.
- Must be able to work independently with minimal supervision as well as foster a cohesive team environment.
- Good communication skills both oral and written. As this position requires working with colleagues across the IT department as well as clients to fully understand the clients needs.
- Ability to interface with high-level government/military personnel and proactively translate and document high-level business needs into functional requirements.
- Demonstrated success operating in either an enterprise-level corporate or military headquarters environment.
Education/Experience:
At least 1 year of telecommunications experience.
Certification(s): N/A
Clearance:
Must have a confidential security clearance and be able to maintain.
Nice to have: N/A
Required Experience:
IC
