Network Engineer

Inviting applications for the role of Senior Principal Consultant - Network Operations

In this role you will be responsible for managing L3 escalations drives root cause analysis supports network design/architecture improvements ensures availability and performance and leads problem management and automation/standardization initiatives. You will partner with L1/L2 teams Security Cloud Applications and Vendors to deliver stable and scalable network services.

Responsibilities

• Own and resolve complex network incidents escalated from L1/L2 (LAN/WAN/WiFi/Load Balancing/DNS).
• Perform deep-dive troubleshooting across routing switching wireless SD-WAN firewall policies and network performance.
• Lead Major Incident / Bridge Calls provide technical direction and restore services within SLA.
• Create and maintain runbooks/KB articles troubleshooting playbooks and standard operating procedures (SOPs).
• Drive RCA and corrective/preventive actions (CAPA) for recurring incidents.
• Analyze logs/telemetry from monitoring tools syslogs NetFlow/sFlow packet captures and SIEM inputs.
• Identify systemic issues (design gaps capacity bottlenecks misconfigurations) and implement improvements.
• Provide architectural input for:

• • Campus/Branch LAN DC networking WAN/Internet edge Wireless Segmentation Zero Trust alignment and
  • HA design (HSRP/VRRP clustering redundant paths) scalability resiliency and performance best practices.

• Review and validate HLD/LLD ensure standards compliance and support implementation planning.
• Participate in technology refresh migrations and onboarding of new sites/applications.
• Plan and execute/guide complex changes with low risk:

• • Firmware upgrades routing changes VRF/segmentation changes QoS SD-WAN policies firewall rule changes.

• Prepare MOP (Method of Procedure) backout plans risk assessments and post-change validation reports.
• Ensure change documentation and CMDB updates are accurate.
• Work closely with Network Security team on:

• • Firewall/IPS policies VPNs (site-to-site/remote access) NAC segmentation secure routing.

• Support vulnerability remediation secure configuration baselines and audits.
• Enhance observability: alert tuning dashboards proactive health checks capacity planning.
• Develop/assist in scripting/automation (Python/Ansible/PowerShell) for config validation backups compliance checks.
• Recommend standardization and improvements to reduce MTTR and improve service reliability.
• Mentor L1/L2 engineers review tickets coach troubleshooting approach conduct KT sessions.
• Lead technical discussions with vendors and service providers; manage TAC cases and follow-ups.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelors degree in Computer Science Information Technology Electrical Engineering or a related field. Advanced degrees or relevant professional training are a plus.
• Good experience in System administration and good experience in Cloud operations and leadership/senior technical role.
• Proficiency in cloud platforms such as AWS Azure or Google Cloud.
• Strong understanding of cloud architecture services and best practices.
• Experience with cloud management and monitoring tools.
• Proficiency in scripting and automation (e.g. PowerShell Python Terraform).
• Strong knowledge of cloud security principles and practices.
• Effective communication and interpersonal skills with the ability to interact with stakeholders at all levels.
• Experience in vendor management and contract negotiations.
• A proactive approach to continuous improvement and innovation in data center operations.

Preferred Qualifications/ Skills

• Cloud certifications such as AWS Certified DevOps Engineer Microsoft Certified: Azure DevOps Engineer Expert or Google Professional Cloud DevOps Engineer.
• Experience with DevOps practices and tools (CI/CD Jenkins Git).
• Familiarity with ITIL or other IT service management frameworks.
• Excellent communication and collaboration skills with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills with the ability to identify root causes of issues and implement effective solutions in a timely manner.
• Proven ability to work independently as well as part of a team with a proactive and self-motivated attitude towards achieving project goals.