Site Operations Coordinator

We are seeking a highly organized and proactive Site Operations Coordinator to serve as the central point of coordination within our office. This is a fully in-office role where you will act as the glue that keeps daily operations running smoothly.

The ideal candidate is a hybrid professional with strengths across executive support office management customer service and sales support ensuring seamless communication between internal teams and external clients.

Key Responsibilities:

Office Operations & Administration

• Manage day-to-day office operations to ensure a smooth and efficient workplace
• Serve as the first point of contact for visitors clients and vendors
• Maintain office organization supplies and overall environment

Executive Support

• Provide high-level administrative support including calendar management scheduling and coordination
• Prepare meeting agendas take detailed notes and track action items
• Coordinate travel arrangements and prepare briefing materials and presentations

Customer Service & Client Relations

• Act as the primary contact for customer inquiries via phone email and in-person interactions
• Resolve client issues promptly while ensuring a high level of customer satisfaction
• Maintain accurate and up-to-date records in CRM and ERP systems

Sales Support

• Assist the sales team with lead qualification and follow-ups
• Prepare quotes proposals and sales documentation
• Support order processing and transaction management
• Collaborate closely with sales to ensure smooth client onboarding and servicing

Qualifications & Skills:

• Bachelor s degree preferred (or equivalent experience)
• 2 5 years of experience in office administration executive support customer service or similar role
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Experience with CRM and ERP systems is preferred
• Proficiency in Microsoft Office (Word Excel PowerPoint Outlook)
• Ability to work independently in a fast-paced in-office environment

Key Competencies:

• Proactive and detail-oriented
• Strong problem-solving skills
• Customer-focused mindset
• Ability to handle multiple priorities efficiently
• Team player with a collaborative approach

Why Join Us:

• Opportunity to play a pivotal role in daily business operations
• Exposure to multiple functions including executive support and sales
• Collaborative and dynamic work environment