Oracle Procurement Cloud Support
Austin, TX - USA
Job Summary
Job Title: Oracle Procurement Cloud Support
Job Location: Austin TX 78701
Job Mode: Onsite
Contract Duration: 12 Months
W2 candidates only preferred
US Citizen Green Card and GC EAD candidates only preferred
Local Candidates will be given more preference
Summary
Seeking an Oracle Procurement Cloud (Direct Procurement) support professional to provide post-production (Operate) L2/L3 functional support-stabilizing requisition-to-PO and direct-material buying flows resolving production issues and improving runbooks/monitoring in line with the Operate JD pattern in the attached file.
Responsibilities
Provide L2/L3 production support for Oracle Procurement Cloud (incident triage defect resolution RCA recurrence prevention).
Support direct procurement operations: requisitions POs agreements/blankets sourcing-to-purchasing handoffs and receiving transactions.
Troubleshoot end-to-end STP issues across Procurement Receiving Payables and Supplier/Portal interactions.
Support approvals controls and role-based security impacting buying and PO processing.
Monitor/support integrations and data loads (FBDI/APIs/OIC or middleware): job monitoring error resolution reprocessing.
Maintain runbooks/SOPs/knowledge articles; support controlled production changes and Oracle quarterly update testing/validation.
Support direct procurement operations: requisitions POs agreements/blankets sourcing-to-purchasing handoffs and receiving transactions.
Troubleshoot end-to-end STP issues across Procurement Receiving Payables and Supplier/Portal interactions.
Support approvals controls and role-based security impacting buying and PO processing.
Monitor/support integrations and data loads (FBDI/APIs/OIC or middleware): job monitoring error resolution reprocessing.
Maintain runbooks/SOPs/knowledge articles; support controlled production changes and Oracle quarterly update testing/validation.
Requirements
5 years Oracle Procurement Cloud experience with hands-on production support.
Strong understanding of STP and requisition-to-purchase lifecycle; solid stakeholder communication/documentation.
Experience troubleshooting integrations and transaction flows across procurement and payables.
Preferred / Nice-to-Have
Direct materials procurement experience (manufacturing/supply chain context) supplier onboarding/master-data synchronization.
ITIL ServiceNow/Jira; OTBI/BI Publisher validation exposure.
What Success Looks Like (first 90 days)
Reduced procurement disruptions via faster triage/RCA and improved integration monitoring; documented runbooks for core direct procurement scenarios.
Strong understanding of STP and requisition-to-purchase lifecycle; solid stakeholder communication/documentation.
Experience troubleshooting integrations and transaction flows across procurement and payables.
Preferred / Nice-to-Have
Direct materials procurement experience (manufacturing/supply chain context) supplier onboarding/master-data synchronization.
ITIL ServiceNow/Jira; OTBI/BI Publisher validation exposure.
What Success Looks Like (first 90 days)
Reduced procurement disruptions via faster triage/RCA and improved integration monitoring; documented runbooks for core direct procurement scenarios.