Operations AnalystPlanner

MatchPoint is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Position: Operations Analyst/Planner

Location: Santa Clara CA US

Duration: 9 Months

Rate: $45-$50/hr on W2

Key Responsibilities:

• Assist the Service Operations team by maintaining service supply plans to support customer return demand
• Manage and maintain system parameters including contracts part numbers bills of material chaining and material supplier data relationships
• Actively manage inventory shortages and excess minimum stock levels demand forecasts and key performance metrics for monthly management review
• Partner with production and factory teams to reduce excess inventory and coordinate with production planning on alternate parts and part numbers
• Collaborate with business units on demand and flexibility tradeoffs to ensure additional liabilities are evaluated carefully
• Work with the Planning team lead to evaluate capacity material and production constraints and determine tradeoff options
• Prepare weekly supply summaries by analyzing demand shortfalls and supply changes
• Liaise with Repair Operations to maximize timely use of refurbished material
• Support ramp planning with program managers and engineers from early stage sampling through production
• Coordinate product revision transition plans based on customer qualification schedules and supply availability
• Use SAP planning and buying capabilities to support supply related activities
• Manage purchase orders for service related products across repair and new build sites
• Provide analytical and systems support to the Service Planning team

Qualifications

• Bachelors degree in Supply Chain Industrial Engineering Business Administration Computer Science Mathematics Economics or a related field or equivalent work experience
• Seven or more years of experience in service planning preferably using SAP
• Direct experience with service operations spare parts planning and customer support
• Strong communication problem solving teamwork organizational and quantitative skills
• Proven ability to document automate and improve processes across functions
• Advanced proficiency with Microsoft Office and Excel including formulas and pivot tables
• Experience with MRP systems and supply planning tools
• Ability to write Excel macros is a plus
• Excellent English reading writing speaking and listening skills
• Highly organized detail oriented self starter and collaborative with a strong sense of ownership
• Proactive mindset with willingness to take on additional responsibilities as the business grows

Tools and Technologies

• SAP

• Microsoft Office and Excel
• Material Requirements Planning systems
• Customer Relationship Management systems such as SAP CRM or similar
• Service planning systems including Prophet by Baxter preferred

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.