Lead Site Reliability Engineer

Position: Lead Site Reliability Engineer (Kubernetes/OpenShift)/ OR OpenShift / Cloud Platform Engineers

Location- Charlotte

Duration- 12 Months

About this role:

We are seeking a highly skilled and forward thinking Lead Engineer to join our Technology Operations team. This role is ideal for someone who excels in Kubernetes and OpenShift platform operations drives operational excellence and leads initiatives that improve stability automation and service reliability. You will play a key role in operating and improving our cloud native platforms reducing operational toil and ensuring the resilience and compliance of critical infrastructure services.

In this role you will:

Required:

OpenShift / Cloud Platform Engineers

Levels: 3 & 4

Top Skills:

• OpenShift (critical)
• Kubernetes
• Python scripting
• Cluster management
• Platform operations
• Automation mindset

Platform Operations Leadership:

• Lead day to day Kubernetes and OpenShift platform operations including cluster maintenance upgrades performance monitoring and troubleshooting.

Incident Response & Problem Management:

• Serve as an operational lead during incidents driving rapid diagnosis resolution root cause analysis and long term corrective actions.

Operational Automation:

• Develop or enhance automation (Python Bash GitOps workflows or AI assisted tools) that eliminates manual effort and streamlines run processes.

OpenShift Platform Readiness:

• Lead OpenShift cluster lifecycle activities including new cluster builds configuration onboarding upgrades and cluster decommissioning ensuring consistency reliability and compliance across environments.

Collaboration & Enablement:

• Partner with engineering SRE security and development teams to implement repeatable operational patterns guardrails and platform readiness standards.

Security Compliance & Governance:

• Ensure platform operations follow organizational policies security standards audit controls and regulatory requirements.

Continuous Improvement:

• Identify operational gaps recurring issues or inefficiencies and lead initiatives to enhance reliability resiliency and operational maturity.

Required Qualifications:

• 5 years of Systems Operations Cloud Operations or Technology Architecture experience
• 5 years of hands-on experience supporting Kubernetes or OpenShift platform operations
• 2 years of Linux system operations experience
• 2 years of experience with containerization technologies (Docker or similar)

Desired Qualifications:

• Strong analytical and operational problem solving skills
• Experience with OpenShift platform management and lifecycle operations
• Experience with ACM (Advanced Cluster Management) Git/GitOps
• Hands-on experience with operational tooling such as Grafana Splunk Prometheus Jira or GitHub
• Demonstrated ability to influence operational improvements across teams

Job Expectations:

• Participation in on-call rotations
• Onsite/hybrid presence required from one of the posted locations