Technical Product Manager

Technical Product Manager (TPM)

onsite in Redmond WA; candidate must be local to Redmond.

Deliverables: Successful UAT execution SOP localization and IFT team Jira/documentation maintenance.


Must have;

Order to Cash (OTC) - 2-4 Years (Expert P4 level)
Project Management / System Integration - 2-4 Years
User Acceptance Testing (UAT) - 2-4 Years

NICE-TO-HAVES
Automation solutions for routine testing
Experience with Amazon-specific tools (ASIN Merchant accounts)
Infrastructure Managed Services background

POSITION OVERVIEW The Technical Product Manager will support the CM&T team in managing complex systems configurations and operational support for Project Kuiper. This role focuses on bridge-building between technical systems eCommerce strategy and cross-functional teams to ensure seamless project delivery and platform functionality.

DAY-TO-DAY RESPONSIBILITIES

• Configure and maintain merchant account setups and manage ASIN setup/product cataloging.
• Create audit and maintain Jira tickets for the IFT team to ensure project transparency.
• Develop and maintain internal team documentation including SOPs RACI matrices and risk reports.
• Collaborate with cross-functional teams to localize Standard Operating Procedures for various geographic markets.
• Help source data and Amazon resources to accelerate contract negotiations for return shipping carriers.
• Execute functional and user acceptance testing (UAT) and document test evidence for stakeholder review.

TOP 3 REQUIRED SKILLS

1. Order to Cash (OTC) (2-4 years)
2. Project Management & System Integration (2-4 years)
3. eCommerce Strategy & UAT (2-4 years)

ADDITIONAL DESIRED SKILLS

• Jira ticket management
• Logistics/Carrier contract negotiation support
• Test case automation solutions
• Documentation (RACI Risk Reports)

IDEAL CANDIDATE PROFILE The ideal candidate is a detail-oriented TPM with a strong background in Amazon system configurations and the Order to Cash lifecycle. They should possess a proactive tone the ability to navigate complex cross-functional environments and a background in high-stakes project management.

Job Responsibilities

• Oversee merchant account setups ASIN configurations and product catalog maintenance.
• Manage project workflows via Jira and maintain essential documentation like RACI and risk reports.
• Coordinate with global teams to localize SOPs and support carrier contract negotiations.
• Lead User Acceptance Testing (UAT) cycles and provide detailed evidence for stakeholders.