Senior Learning Architect

MW Partners is currently seeking a Senior Learning Architect to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

• Serve as a liaison with internal business partners and external suppliers in the strategies and execution of sophisticated and impactful sourcing projects related to Client facilities
• Build strong trusted relationships with senior internal partners through understanding their objectives and bridging them with those of Global Strategic Sourcing (GSS)
• Proactively seek value-creating opportunities across spend categories
• Oversee the process of disseminating and following contract obligationsand instituting a complete strategy to approach renewal.
• Demonstrates expertise in facility trends and commercial models and apt to train others on the same across the organization.
• Develop issue and coordinate RFx activity and lead commercial negotiations to find the best sourcing solution for Client.
• Ensure proper risk mitigation through liaising and contributing with Legal. Help internal partners obtain robust Service Level Agreements (SLAs) to ensure reliable performance.
• Report progress on a weekly basis indicating work planning and work in progress. Add agreements service details and payment forecasts into procurement systems in a complete and timely manner.
• Drive continuous improvement and organizational change initiatives.
• Key contributor to the strategic direction of Sourcing/Procurement initiatives.

Requirements:

• Bachelors degree or equivalent experience in business education learning or an IT related field.
• 8 years of experience in customer facing learning enablement or business consulting roles within technology or SaaS environments.
• Strong customer service mindset with demonstrated ability to build and sustain trusted internal and external relationships.
• Experience advising customers on learning or enablement strategies that support product adoption implementation and measurable outcomes.
• Ability to understand customer business objectives digital maturity and success metrics and map learning solutions to those goals.
• Experience collaborating cross functionally within a team based environment.
• Strong organizational skills with the ability to manage multiple customer programs and priorities simultaneously.
• Confidence presenting and facilitating discussions in customer calls business reviews and internal stakeholder meetings.
• Account management experience and/or exposure to learning education or technology sales is a plus.
• Willingness to travel occasionally for customer engagements as needed.

For a further discussion or to find out more contact Indu Sri Lakavath on or apply now.