SAP S4HANA PPQM Consultant ARJ424
Minneapolis, MN - USA
Job Summary
Job Summary
- Deliver Level 2/3 (L2/L3) Application Management Services (AMS) support for SAP S/4HANA Quality Management (QM) as primary and Production Planning (PP) as secondary areas.
- Ensure stable execution of manufacturing and quality processes from planning production confirmation inspection to usage decision.
- Resolve incidents problems and service requests within defined Service Level Agreements (SLAs).
- Troubleshoot and resolve end-to-end QM and PP issues including master data integrations document flows and posting failures.
- Execute configuration changes and coordinate small enhancements across development QA and production environments.
- Support key QM processes: inspection types results recording usage decision defect notifications batch/serial management and certificates/CoA.
- Support critical PP processes: MRP/MRP Live production orders order confirmations BOM/routings work centers capacity goods movements and variances.
- Collaborate with cross-functional teams (MM WM/EWM PM SD FI/CO MES/LIMS shop-floor systems) for end-to-end process integration and issue resolution.
- Participate in peak support activities during month-end high-volume runs and cutovers/hypercare.
- Validate document and maintain changes (functional specs test scripts release readiness).
- Maintain operational documentation: runbooks SOPs knowledge articles and master data checklists.
- Work with ITSM tools (e.g. ServiceNow Jira) and apply root cause analysis methods for problem resolution.
- Communicate effectively with plant users quality teams and process owners to translate issues into solutions.
- (Preferred) Exposure to S/4HANA manufacturing innovations (MRP Live Fiori apps) EWM integration batch/serial and regulated (GxP) environments.
- (Preferred) Experience in MES/LIMS integration shop-floor mobility IDoc/API troubleshooting and advanced planning tools.
- Bachelors degree required; SAP PP or QM certification preferred.
- Deliver Level 2/3 (L2/L3) Application Management Services (AMS) support for SAP S/4HANA Quality Management (QM) as primary and Production Planning (PP) as secondary areas.
- Ensure stable execution of manufacturing and quality processes from planning production confirmation inspection to usage decision.
- Resolve incidents problems and service requests within defined Service Level Agreements (SLAs).
- Troubleshoot and resolve end-to-end QM and PP issues including master data integrations document flows and posting failures.
- Execute configuration changes and coordinate small enhancements across development QA and production environments.
- Support key QM processes: inspection types results recording usage decision defect notifications batch/serial management and certificates/CoA.
- Support critical PP processes: MRP/MRP Live production orders order confirmations BOM/routings work centers capacity goods movements and variances.
- Collaborate with cross-functional teams (MM WM/EWM PM SD FI/CO MES/LIMS shop-floor systems) for end-to-end process integration and issue resolution.
- Participate in peak support activities during month-end high-volume runs and cutovers/hypercare.
- Validate document and maintain changes (functional specs test scripts release readiness).
- Maintain operational documentation: runbooks SOPs knowledge articles and master data checklists.
- Work with ITSM tools (e.g. ServiceNow Jira) and apply root cause analysis methods for problem resolution.
- Communicate effectively with plant users quality teams and process owners to translate issues into solutions.
- (Preferred) Exposure to S/4HANA manufacturing innovations (MRP Live Fiori apps) EWM integration batch/serial and regulated (GxP) environments.
- (Preferred) Experience in MES/LIMS integration shop-floor mobility IDoc/API troubleshooting and advanced planning tools.
- Bachelors degree required; SAP PP or QM certification preferred.