Showroom Coordinator

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

The Showroom Coordinator/Concierge is responsible for coordinating all showroom events delivering exceptional customer service and providing education about Middleby Brands. Showroom clients include interior designers architects builders dealers the consumer and the A&D (Architecture & Design) community. This role involves partnering closely with the Chef and Brand Ambassador for daily showroom operations maintaining showroom appearance handling phones and voicemails guiding clients through the showroom with an informative approach and concluding their visit with timely specs quotes and dealer connections for equipment interests.

Responsible for coordinating the schedule for showroom cooking dealer designer and training events. Managing calendar event schedule details and hotel bookings.
Check on showroom supplies such as water sodas beer and advise the Chef so it can be purchased. Maintain and order product catalogs showroom cards and update price binders.
Welcome customers assist them in the tour of the showroom educate them and answer their questions. Then enter their information into the CRM. Close the experience with a spec quote and dealer connect of all clients equipment interests.
Opening and closing of showroom.
Build showroom relationships and deliver a positive experience for retail customers dealers designers builders and members of the A&D community.
Assist chefs with all showroom food events set up service and break down.

Requirements

5 years experience preferably in the appliance industry culinary food and beverage or related professional area OR 2-year degree from an accredited university 2 years experience preferable in the appliance industry culinary food and beverage or related professional area.
Excellent verbal and communication skills (interpersonal demonstration and presentation).
Strong customer service skills.
Ability to work independently or as part of a collaborative team.
Problem solving and creative thinking.
Ability to work under pressure while maintaining positive behavior.
Excellent time and resource management skills.
Computer and software proficiency in MS Suite and other applications required.
Perform multiple activities and meet deadlines.

Required Experience:

Responsible for coordinating the schedule for showroom cooking dealer designer and training events. Managing calendar event schedule details and hotel bookings.
Check on showroom supplies such as water sodas beer and advise the Chef so it can be purchased. Maintain and order product catalogs showroom cards and update price binders.
Welcome customers assist them in the tour of the showroom educate them and answer their questions. Then enter their information into the CRM. Close the experience with a spec quote and dealer connect of all clients equipment interests.
Opening and closing of showroom.
Build showroom relationships and deliver a positive experience for retail customers dealers designers builders and members of the A&D community.
Assist chefs with all showroom food events set up service and break down.

Requirements

5 years experience preferably in the appliance industry culinary food and beverage or related professional area OR 2-year degree from an accredited university 2 years experience preferable in the appliance industry culinary food and beverage or related professional area.
Excellent verbal and communication skills (interpersonal demonstration and presentation).
Strong customer service skills.
Ability to work independently or as part of a collaborative team.
Problem solving and creative thinking.
Ability to work under pressure while maintaining positive behavior.
Excellent time and resource management skills.
Computer and software proficiency in MS Suite and other applications required.
Perform multiple activities and meet deadlines.

Required Experience: