Sr Director, Chief Applications Officer

Do you envision finding a meaningful role with an inclusive and compassionate team At Childrens Mercy we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference which is why we have been recognized by U.S. News & World Report as a top pediatric hospital for eleven consecutive years.

Childrens Mercy is in the heart of Kansas City a metro abounding in cultural experiences vibrant communities and thriving businesses. This is where our patients and families live work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in childrens health we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Chief Application Officer (CAO) provides strategic and operational leadership for the hospitals Epic electronic health record (EHR) platform and all integrated third party clinical and revenue cycle systems. Leader is accountable for the design implementation optimization and ongoing performance of clinical and revenue cycle applications that support safe efficient and high-quality patient care. CAO works in close partnership with clinical operational and revenue cycle leaders to translate organizational strategy and frontline needs into technology-enabled solutions that improve clinical outcomes operational efficiency clinician experience and financial performance. Leader ensures alignment between clinical operations IT strategy vendor capabilities and regulatory requirements while fostering a culture of collaboration innovation and accountability.

At Childrens Mercy we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve as well as our core values of kindness curiosity inclusion team and integrity.

Additionally its important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve as well as the Childrens Mercy staff we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles mumps rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus diphtheria acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines medical and/or religious exemptions can be further discussed with Human Resources.

• Epic Clinical Applications Leadership: Provide strategic and operational leadership for the entire Epic ecosystem ensuring applications are governed optimized and aligned with clinical operational and regulatory needs. Drive the long-term application roadmap while safeguarding system reliability and supporting seamless clinical workflows.
• Clinical Revenue Cycle Partnership: Develop and maintain strong collaborative relationships with clinical and revenue cycle leaders to translate operational needs into effective technology solutions. Ensure application strategy supports care delivery financial performance and organizational alignment.
• Third Party Systems Interoperability: Oversee the selection integration and performance of all third-party clinical and revenue cycle systems ensuring they work seamlessly within the Epic and enterprise architecture. Emphasize interoperability data integrity and strong vendor management to maximize value and system reliability.
• Leadership Talent Development: Develop a high-performing applications organization through strong leadership clear expectations and a culture of collaboration. Ensure teams are empowered aligned and equipped to support complex clinical and revenue cycle environments.
• Operational Excellence Continuous Improvement: Drive a culture of continuous improvement ensuring systems remain reliable efficient and aligned with evolving organizational needs. Support operational readiness for major initiatives and maintain strong processes for change incident and release management.

• Masters Degree Healthcare Administration Information Technology Business Administration or related field and 8 years of progressive leadership experience in healthcare IT or clinical applications. Extensive Epic experience including leadership responsibility for multiple Epic modules and integrated systems is strongly preferred.
• Or Bachelors Degree Healthcare Administration Information Technology Business Administration or related field and 10 years of progressive leadership experience in healthcare IT or clinical applications. Extensive Epic experience including leadership responsibility for multiple Epic modules and integrated systems is strongly preferred.
• Certified Healthcare Chief Information Officer (CHCIO) Preferred
• Certified Digital Health Leader (CDH-L) from CHIME Preferred
• Epic certification(s) Preferred

The benefits plans at Childrens Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

This position is not eligible to work remotely which means that the person hired will be required to work onsite at one of our Childrens Mercy locations and may not work from home.

Childrens Mercy hires individuals based on their job skills expertise and ability to maintain professional relationships with fellow employees patients parents and visitors. A personal interview formal education and training previous work experience references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race color religion sex national origin age disability creed genetic information sexual orientation gender identity or expression ancestry or veteran status. A drug screen will be performed upon hire. Childrens Mercy is smoke and tobacco free.

CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service you will find a recruiting for our team we welcome the unique contributions that you can bring including education ideas culture and beliefs.