Restaurant Supervisor
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Job Location:
Brewster, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 days ago
Vacancies:
1 Vacancy
Job Summary
A Restaurant Supervisor manages daily front-of-house and back-of-house operations to ensure high-quality service food safety and efficiency. Key responsibilities include leading service staff handling customer complaints managing inventory scheduling shifts and training employees to meet restaurant standards. They act as a crucial link between management and staff to ensure profitability and a positive dining experience.
Key Responsibilities
- Operational Management: Supervises daily activities ensuring cleanliness proper equipment maintenance and adherence to safety regulations.
- Staff Leadership: Manages schedules and trains team members (servers bartenders hosts kitchen staff) to maintain consistent service levels.
- Customer Satisfaction: Interacts with guests gathers feedback and resolves complaints professionally to ensure a positive experience.
- Inventory & Cost Control: Monitors stock levels places orders and identifies ways to reduce operational costs.
- Service Coordination: Oversees food preparation and presentation ensuring quality standards are met.
- Administrative Duties: Performs cash handling reconciles sales transactions and generates end-of-shift reports.
Required Skills and Qualifications
- Experience: Proven experience in a restaurant food service or hospitality role (often 2 years).
- Leadership: Strong leadership decision-making and conflict-resolution abilities.
- Communication: Excellent interpersonal skills for dealing with staff and guests.
- Knowledge: Understanding of food safety regulations such as ServeSafe certification.
- Physical Stamina: Ability to walk stand and work long hours in a fast-paced environment.
Required Experience:
Manager
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
