Senior Biz Ops Manager, Integrated Promotion Planning

The Senior Program Manager is a strategic individual contributor within the Merchandise Enablement organization. This role provides a development opportunity to act as a seamless extension of the organizational leader enabling the Director of Merchandise Enablement to scale and operate more productively across the this role the Senior Program Manager will partner with leaders across Merchandise Enablement and applicable stakeholders including Merchandising Operations and Finance to influence and drive decisions across multiple channels and banners.

This role supports large-scale complex projects and programs that can span multiple years with a focus on building and maintaining mechanisms strategic planning support goal management and OP execution. The position requires superior analytical strength attention to detail excellent written and verbal communication and the ability to synthesize the moving parts of the omni-channel grocery business to drive forward progress. The right candidate must bring a strong sense of urgency the ability to influence sound judgment and a willingness to roll up their sleeves. They must thrive in an ever-changing environment and not be hindered by ambiguity or competing priorities across diverse channel operations


Key job responsibilities
Strategic Planning & OP Support
Support the end-to-end OP process from initial planning through final submission and execution partnering closely with the Director and functional leads
Develop and execute work-backwards plans to ensure key strategic deliverables including Annual Operating Plans and Monthly/Quarterly Business Reviews for category management initiatives are completed on time to high quality standards
Coordinate inputs across Pricing Consumer Research Analytics Data Merchandise Presentation and Merchandise Learning & Change to ensure cohesive OP submissions
Help translate strategic objectives into actionable plans with clear milestones owners and timelines
Draft and refine OP narratives documents and executive-level materials in partnership with leadership

Large-Scale Program & Project Management
Support large-scale cross-functional programs and projects that can span multiple years and have significant organizational impact
Orchestrate cross-functional initiatives and manage complex multi-stakeholder projects across Merchandise Enablement Merchandising Operations and Finance
Establish and maintain robust project tracking systems and prioritization frameworks
Manage program scope timeline budget and quality to ensure successful delivery
Manage critical escalations and special strategic initiatives

Mechanisms & Operational Excellence
Drive organizational excellence by developing and refining the Rhythm of the Business
Own creation and maintenance of Rhythm of Business reporting driving optimization and efficiency across multiple channels and banners with emphasis on perishables category performance
Lead high-visibility business reviews and presentations including WBRs MBRs QBRs program reviews and Operating Plan reviews
Build implement and maintain scalable mechanisms that drive accountability and operational rigor
Proactively identify escalate and mitigate program risks and cross-functional dependencies


About the team
The Merchandise Enablement organization drives the strategies tools and insights that power our merchandising capabilities. Spanning Pricing Consumer Research Analytics Data Merchandise Presentation and Merchandise Learning & Change our team operates at the intersection of strategy and execution enabling better decisions stronger processes and measurable outcomes for our customers.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree or equivalent
- Proven expertise in leading complex programs across multiple teams or locations
- Experience building and maintaining operational mechanisms at scale (e.g. WBRs MBRs program reviews)

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Experience presenting metrics and progress to goal to senior leadership
- Experience with strategic planning and OP processes
- Experience in retail grocery or CPG industries
- Experience integrating with cross-functional partners in Merchandising Operations or Finance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 115600.00 - 160000.00 USD annually