ReceptionistAdmin Assistant

Position: Receptionist/Admin Assistant

Salary: $20 $25 per hour (DOE)
Location: San Bernardino CA
Employer: Serve U Property Solution
Status: Full-Time Non-Exempt

About the Role

Serve U Property Solution is seeking a professional and organized Receptionist to join our growing property management team in San Bernardino. As the first point of contact for clients vendors and visitors you will play a key role in creating a welcoming environment while keeping daily operations running smoothly.

This is a fast-paced position ideal for someone who thrives in a high-volume customer-facing role and enjoys multitasking.

What Youll Do

• Greet clients vendors and visitors with professionalism and courtesy

• Manage high-volume incoming calls and route inquiries appropriately

• Respond to questions about properties services and maintenance requests

• Log track and distribute service requests; escalate urgent issues

• Coordinate appointments with tenants vendors and internal teams

• Maintain accurate call logs and scheduling records

• Handle incoming and outgoing mail packages and deliveries

• Schedule meetings conference rooms and property-related appointments

• Assist with invoices estimates notices and general correspondence

• Maintain organized filing systems for property and vendor records

• Support office operations including supply ordering and coordination of job materials

• Provide administrative support and assist with special projects

What Were Looking For

• Minimum 12 years of receptionist administrative or customer service experience
  (Property management experience is a plus)

• Strong customer service skills and ability to handle high call volume

• Excellent communication skills both written and verbal

• Highly organized with strong multitasking abilities

• Proficiency in Microsoft Office (Word Excel Outlook)

• Experience with systems like Yardi QuickBooks or Google Drive is a plus

• Ability to handle confidential information with professionalism

• Bilingual (English/Spanish) required

Work Environment

• Office-based role in a property management setting

• Fast-paced with moderate noise levels during peak hours

• Occasional lifting up to 25 lbs (packages or supplies)