Agile Coach 26-03528

Job Title: Agile Coach (Contract)

Location: Washington DC
Duration: 7 Months

Job Summary:

We are seeking an experienced Agile Coach to support a large-scale Agile transformation program. This role focuses on improving team effectiveness facilitating program-level planning enhancing Agile maturity and enabling delivery of cloud-based enterprise systems. The Agile Coach will work across multiple teams to drive collaboration continuous improvement and alignment with strategic goals.

Key Responsibilities:

Agile Coaching & Transformation:

• Establish and coach Agile teams across multiple product development groups
• Guide teams in adopting and improving Agile frameworks and best practices
• Support transformation into DevOps-enabled teams with CI/CD and automation

Program & Planning Facilitation:

• Facilitate Program Increment (PI) Planning / Big Room Planning events
• Lead Agile ceremonies including Sprint Planning Scrum of Scrums and retrospectives
• Support team alignment and cross-functional collaboration

Strategic Planning & Execution:

• Collaborate with leadership to define strategic roadmaps and priorities
• Align team objectives with business goals and program outcomes
• Provide guidance on Agile scaling practices (SAFe framework)

Team Effectiveness & Continuous Improvement:

• Assess Agile maturity and recommend improvements
• Implement best practices to enhance delivery performance
• Drive continuous improvement initiatives across teams

Stakeholder Collaboration & Communication:

• Engage with stakeholders across all organizational levels
• Address Agile knowledge gaps and promote best practices
• Provide regular updates on program health and team performance

Training & Knowledge Transfer:

• Deliver Agile training sessions and workshops
• Develop documentation and processes to support long-term adoption
• Mentor team members and leaders on Agile principles

Reporting & Metrics:

• Track and report team maturity delivery metrics and program health
• Provide actionable insights and recommendations for improvement

Required Qualifications:

• Bachelors degree in IT Business Computer Science or related field
• 8 years of IT experience (development architecture product or QA)
• 1 year as a Program-Level Agile Coach supporting large programs or Agile Release Trains
• 2 years as a Team-Level Agile Coach
• 3 years in Agile roles (Scrum Master Product Owner or leadership)
• Experience coaching Agile teams into DevOps practices (CI/CD automation)
• At least one certification:
  • CSM / ACSM / SAFe Scrum Master / PMI-ACP

Required Skills:

• Experience with SAFe (Scaled Agile Framework) methodologies
• Strong facilitation of PI Planning / Big Room Planning events
• Experience with ServiceNow ITSM Agile tools and analytics platforms
• Ability to coach teams on retrospectives and iterative improvement
• Strong communication and stakeholder management skills

Preferred Qualifications:

• Experience supporting cloud-based ERP systems
• Experience with digital transformation initiatives
• Strong background in Agile program strategy and roadmap development

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