Receptionist
Sunnyvale, CA - USA
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves
TheReceptionistenthusiastically welcomes guestsanticipatestheir needs and creates memorable experiences through warm personalized service. This role serves as the first point of contact for visitorsproviding assistancewith arrivals office orientations departures and answering questions about office services spaces and amenities. TheReceptionistmanages visitor tracking parking logs security access coordination and courier services whiledemonstratingconfidence professionalism and exceptional customer service skills in a fast-paced environment that requires multi-tasking with an impeccable eye for detail.
Your day-to-day tasks will include:
Enthusiastically welcoming guests and proactivelyanticipatingtheir needs byassistingwith arrivals office orientations and departures while responding promptly with personal spirit regardless of volume or time of day.
Creating memorable guest experiences by sharing knowledge of office services spaces and amenities available to help visitors feel welcomed and productive throughout their stay.
Tracking all visitors including vendors visiting employees and guests while managing parking and vehicle logs coordinating security access cards and welcoming event guests with printed visitor badges.
Managing incoming and outgoing courier services packages and mail whileassistingwith tracking employee on-boarding and off-boarding processes as.
Multi-tasking at a fast pace with impeccable attention to detail to ensure accuracy and efficiency across all guest services and administrative responsibilities.
Collaborating with team members to communicate trends in guest services develop best practices and implement streamlined processes that respond to evolving guest needs.
Supporting the annual management plan byaccomplishingkey performance indicators and performing ad hoc facilities assignments as needed.
Supporting Experience and FM team needs as necessary including supporting vendor work.
Required Qualifications:
Minimum2 years ofpreviouscustomerservice relatedexperience in hospitality reception or guest services roles.
Excellent communication skills with fluency in English and the local languagedemonstratingthe ability to communicate professionally and passionately.
Demonstrated flexibility and positive attitude in managing shifting daily priorities and high volumes of guests in dynamic environments.
Strong multi-tasking abilities with proventrack recordofmaintainingconsistent elevated guest experiences while ensuring accuracy across multiple responsibilities.
Physical ability to adequately perform required job functions includinglifting upto 40lbs bending and moving in ways that perform job tasks safely and in an approved manner.
Preferred Qualifications:
Passion for creating experiences for others that go beyond expected service standards with a genuine people-oriented personality.
Proficiencyin a range of information technology tools and platforms including visitor management systems scheduling software and Microsoft Office Suite.
Experience with security access coordination visitor tracking systems and vendor management processes.
Knowledge of parking management systems vehicle logs and courier service coordination.
Understanding ofemployee on-boarding and off-boarding administrative processes and documentation.
Ability to work independently whiledemonstratinginitiative to proactively address guest needs and resolve issues before escalation.
Experience supportingfacilitiesoperations and performing administrative assignments in corporate office environments.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
50000..00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.
Location:
On-site Sunnyvale CAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Junior IC
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.