Project Manager

Germantown, MD - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance

About the Role

Were looking for a Project Manager who can operate at both a strategic and execution levelsomeone who doesnt just manage timelines but drives outcomes.

In this role youll lead the delivery of technical and infrastructure projects across our client base ensuring alignment with business goals technical standards and operational capacity.

Youll serve as the central hub between clients engineering and operations bringing structure clarity and accountability to every engagement.

This position operates within our Sea-Level Service Delivery Model meaning youll play a critical role in aligning Service Desk Engineering and Account Management into a unified delivery engine.

What Youll Own

Project Planning & Execution

Lead end-to-end delivery of client projectsfrom kickoff through closeout
Define scope timelines deliverables and success criteria
Build and manage detailed project plans schedules and resource forecasts
Coordinate internal engineers and external vendors to ensure successful execution
Track budgets costs and financial performance throughout the lifecycle
Maintain structured documentation across AutoTask IT Glue and SharePoint

Client Leadership & Communication

Act as the primary point of contact for clients during project engagements
Deliver clear consistent updates on status risks and milestones
Set expectations around timelines dependencies and change management
Lead project kickoff meetings status reviews and closeout sessions
Build strong relationships with client stakeholders and decision-makers

Scope Risk & Change Management

Collaborate on Scope of Work (SOW) development and refinement
Monitor scope and proactively identify risks or deviations
Manage change orders with clear documentation and financial alignment
Mitigate risks before they impact delivery timelines or budget
Escalate conflicts or constraints when necessary to maintain momentum

Cross-Functional Coordination

Align project timelines with Service Desk operations and capacity planning
Coordinate Level 2 Level 3 and Senior Engineering resources
Partner with Account Management and vCIO functions for strategic alignment
Participate in internal project reviews and operational planning sessions

Operational Discipline & Reporting

Track milestones deliverables and overall project performance
Maintain accurate real-time updates within AutoTask
Report on budget vs. actuals and project financial health
Contribute to L10 meetings and IDS problem-solving discussions
Support organizational change management during major deployments

How Youll Be Measured

On-time project delivery
Budget adherence and gross margin performance
Change order accuracy and turnaround time
Client satisfaction (CSAT)
Documentation completeness and quality
Resource forecasting accuracy

What You Bring

5 years of project management experience (MSP or IT services strongly preferred)
Experience managing multiple concurrent technical projects
Strong communication skillsable to translate between business and technical audiences
Proven ability to manage scope timelines and budgets effectively
Familiarity with PSA tools (AutoTask preferred) and PM platforms (MS Project Asana Jira etc.)
Solid technical understanding of infrastructure cloud networking and security environments
A proactive problem-solving mindset with strong organizational discipline
Ability to influence cross-functional teams without direct authority

What Success Looks Like

Projects delivered smoothly predictably and profitably
Clients who trust you as a reliable advisor
Engineering teams that are aligned and not overloaded or surprised
Clear visibility into project health risks and outcomes
Continuous improvement in how projects are scoped delivered and measured

Professional Expectations

Maintain real-time time entry and project updates
Participate in L10s project reviews and planning sessions
Travel as needed for key client engagements or deployments
Contribute to process improvement within the Sea-Level framework
Operate with professionalism accountability and a client-first mindset

Flexible work from home options available.

Our growth isnt measured in numbers its an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.

Required Experience:

Benefits:401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insuranceAbout the RoleWere looking for a Project Manager who can operate at both a strategic and execution levelsomeone who doesnt just manage timelines but...