Part-Time Receptionist (2pm-8pm)

Job Title: Front Desk Receptionist (Part-Time)
Company: BMW on Camelback
Location: 830 E Camelback Rd Phoenix AZ 85014
Schedule: Monday Wednesday Saturday 2pm-8pm
Pay: $17/hour

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada we take pride in our strong team culture and commitment to excellence.

Our Chapman BMW on Camelback team in Phoenix is currently seeking a Part-Time Front Desk Receptionist to join our this role you will be the first point of contact for customers helping ensure every guest receives a welcoming and professional dealership experience. This position is ideal for someone who is friendly dependable and enjoys working in a fast-paced customer-focused environment.

Responsibilities

• Greet and assist customers in person and over the phone with professionalism and courtesy
• Answer incoming calls and route them to the appropriate department or team member
• Schedule service appointments and assist with customer inquires
• Make outbound calls to schedule service for recalls declined services and overdue appointments
• Support customer satisfaction goals by maintaining a positive and helpful attitude
• Assist with managing loaner vehicle fleet coordination
• Complete basic administrative tasks such as filing repair orders and clerical support

Qualifications

• Previous experience in a receptionist or customer service role preferred
• Strong interpersonal and communication skills (both in person and over the phone)
• Basic computer skills and ability to learn dealership systems
• Strong time management skills with the ability to multitask effectively
• Customer-focused mindset with a professional and friendly attitude
• Must be able to pass a background check and pre-employment drug screening

Compensation & Perks

• Competitive Pay: $17/hour
• Opportunities for career growth and advancement
• Supportive team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical dental and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.