Parts and Accessories Associate (part-time)
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Job Location:
Roanoke, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
For over two decadesMotoSporthas led the powersports industry with unmatchedselection quality andexpertise. Since our founding in 1999wevebeen driven by one mission to make your next ride your best ride. As a premier powersports retail e-commerce companywerededicated to providing riders of all types with high-quality parts gear and accessories from the most trusted brands. When you reach out to usyourenot just talking to a salesperson youreconnecting with someone who rides wrenches and lives the lifestyle.
We are committed to providing the highest level of service in the powersports industry. We are hiring a part-time Parts and Accessories Associate / Sr. Parts Associate that is passionate about the industry and ready and waiting to consistently deliver upon that commitment. This is a customer-facing position responsible for delivering a friendly efficient experience to walk-in and phone customers while supporting the day-to-day operations of the parts department. Core responsibilities include fulfilling parts requests from the service department receiving and stocking shipments managing special orders and maintaining accurate documentation. The ideal candidate brings a customer-first mindset at least six months of service experience basic mechanical knowledge of powersports vehicles or gear and strong communication and multitasking skills. This role requires comfort working on your feet in an occasionally loud environment and the physical ability to lift up to 50 lbs.
This position will report into the Parts Manager.
What you get to do:
- The Parts Associate will be responsible for achieving monthly and annual goals set by Management
- Greets and handles over-the-counter customers in a friendly manner
- Gives first priority to over-the-counter customers telephone customers provided second priority
- Suggests other items to customers to ensure they are being given an opportunity to purchase all items they require
- Handle requests for parts from service department
- Check in and receive parts and accessories shipments
- Match and staple purchase order and bill of lading and forward to Parts Manager
- Stock items received
- Notify customers of receipt of special orders by phone. If not picked up within 5 business days notify customers via postcard. If not picked up within 5 business days notify Parts Manager
- Box and ship special orders to customers
- Abide by all dealership policies pertaining to the department including general housekeeping
- Follow company dress codes and be well groomed at all times
- Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole
- Maintain a positive working relationship with all other employees.
What you bring:
- Customer-first mindset
- High School Diploma or equivalent
- Minimum of six months service experience in any industry (customer service preferred)
- In depth knowledge and use of Microsoft Office (Word Excel Exchange etc.) Outlook (email and calendar) and Google suite (Drive Sheets Documents etc.)
- Basic mechanical knowledge of at least one of the rider segments that we sell to/storefronts (Dirt Street ATV Utility ATV UTV Cruiser)
- Basic knowledge of powersports soft goods & gear
- Strong communication skills (verbal and written)
- Strong ability to multitask and prioritize workload
- Proactive mindset and creative problem solving skills
Physical demands visual acuity & working environment:
- The noise level in the work environment is occasionally loud
- Ability to lift up to 50 lbs.
- May be required to push and/or balance a 600 lb recreational vehicle
- Ability to use keyboard and computer for extended length of time
- The ability to spend the majority of the day on your feet
Working Conditions:
This associate may be exposed to:
- Battery acid
- Gasoline
- Chemical cleaning materials
- Other toxic materials commonly found in a motor vehicle place of business
Schedule:
- This is a part-time role working 3 days per week. Friday (8:45am6pm) and Saturday (8:45am4pm) are required shifts; the third day is flexible and can be chosen by the candidate.
Perks:
- Employee discounts
- 401k with company match
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability please contact emailprotected.
Required Experience:
IC
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