Address: 150 N. 18th Ave. Phoenix AZ 85007

Must Reside in Arizona.

Salary: $71500

Grade: 23

FLSA Status: Exempt

Closing Date:Open Until Filled

This position may offer the ability to work remotely within Arizona based upon the agencys business needs and continual meeting of expected performance measures.

Technical liaison for the H2O Program Administrator (PA). Responsible for all technical issues and the facilitation of resolution of these issues related to H2O as well as the facilitation of testing. Coordinate with the PA and their subcontractor in regard to all applicable technical systems including Recipient Claims Data Warehouse and Finance.

This position is funded by a grant and is contingent upon the availability of funding.

Major duties and responsibilities include but are not limited to:
Performs life-cycle tasks regarding system testing; performs full-system life-cycle tasks including analysis testing documentation and implementation for both new systems and for modification of existing systems. Performs User Acceptance Testing and/or Regression testing of automated system changes to ensure accuracy and thoroughness of expected output/outcome. Perform life-cycle tasks regarding Quality Assurance.
Assist Business Users MCOs and Vendors with technical support. Explain and/or train automated system changes. Coordinate; administer Provider Member EDI Claims and other subsystem technical support which includes development and maintenance of technical documentation. Preparation of Test Plans.
Research and analysis of system problems/issues identified by Business Users MCOs and Vendors document and recommend/ propose resolution (generate SSR). Uses knowledge of both the business area and applications to analyze impact of user requirements on programs; develops and executes system tests.
Prepares documentation to support analysis design and planning of projects.
Attend various meetings; staff meetings management meetings meeting with programmers etc.

Knowledge:
Research Methods
Automated Information System Analysis Techniques and Principles
Automated Information System Design and Functions
User Acceptance Test Procedures Test Plan Development and Standards for Documentation

Knowledge of or ability to learn:
State and Federal Rules/Regulations
AHCCCS Policy regarding Medicaid coverage and eligibility/LTC Policy and Procedures
Business Operations and Rules
Business area procedure policies and practices

Skills:
Analytical/research and problem-solving skills to identify and respond to issues and effectively evaluate outcome
Technical skills for preparation of test scenarios and system evaluation
Quality assurance skills to ensure effectiveness of final product
Organizational skills for project and day to day coordination
Planning skills for preparation of time frames and effective work management
Oral and written communication skills for effective communication
Interpersonal/customer service skills for interfacing with external and internal customers and coworkers

Abilities:
Work closely with business and other diversely talented technologists with a high degree of accuracy and detail
Interface with users and all stakeholders in order to determine their evolving needs
Work independently as well as in a team
Quickly learn new security software tools with no formal training
Work in a Virtual Office environment.

Minimum:
Any combination of training and experience that meet the knowledge skills and abilities (KSAs); typical ways KSAs are obtained may include but not limited to: relevant degree from an accredited college or university related quality assurance certification(s) coursework and work experience relevant to the assignment.

Preferred:
Bachelors degree plus 2 5 years experience in quality assurance testing and analysis (or equivalent experience). Two years experience in full life-cycle software development which includes requirement definition analysis design coding system testing documentation & implementation. Certification may substitute for years of experience. Certifications or equivalents that would be considered: ISTQB CAST CSQA or CSTE.

Successfully pass fingerprint background check prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona there are:
10 paid holidays per year
Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
Other Leaves - Bereavement civic duty and military.
A top-ranked retirement program with lifetime pension benefits
A robust and affordable insurance plan including medical dental life and disability insurance
Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
RideShare and Public Transit Subsidy
A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Lifetime Pension Benefit Program
Administered through the Arizona State Retirement System (ASRS)
Defined benefit plan that provides for life-long income upon retirement.
Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
Voluntary participation.
Program administered through Nationwide.
Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.